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catalyst display driver 8.12 hotfix update and now every second session of a racing sim dies

amddxgigame-crashgpu6 replies · 84 views · started
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  1. Xavi M.
    @xavi_ping

    Every time Im in a racing sim, somewhere around loading into a match, the game freezes and closes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    the error text mentions DXGI_ERROR_DEVICE_REMOVED... the graphics card is obviously still in teh PC. this only started after i installed AMD Catalyst Display Driver 8.12 HOTFIX ... ive verified game files, lowered settings and closed every overlay i could find... still crashes lmao is the driver the culprit, or did the update just expose a problem that was already there? what am i doing wrong??

    2
  2. Leon
    @lucky_ranger

    is there an Event ID 4101 or a nvlddmkm/amdkmdag error in teh System log at teh crash time?? ?

    0 1 helpful
  3. Xavi M.
    @xavi_ping
    in reply to @lucky_ranger

    yeah so no manual overclock, but I did turn on a "performance" preset in teh AMD app a while ago. sorry for the wall of text lol

    8 0 helpful
  4. Erik Reyes
    @cipher_loop264

    do a clean install of teh driver version u trust: download it from the AMD supoprt page, disconnect the network, boot to Safe Mode, run DDU, reboot, install. then test a kart racer for a few sessions before changing anything else.

    thumbsup

    5 0 helpful
  5. Ivan Kim
    @shaderworks-1w1

    wait what idk man that sounds like bad advice tbh

    0 3 helpful
  6. Erik Reyes
    @cipher_loop264

    so annoyed rn told my boss it would take 10 minutes. its been my entire lunch break thx in advance!!

    2 2 helpful
  7. Chen Park
    @chenp751

    to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. on Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No.

    DNS. its always DNS

    lol

    11 1 helpful

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