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SPENT ALL EVENING READING MINIDUMPS FROM MY HP PAVILION. HERE'S WHERE I GOT STUCK

bsodirqlwindows7 replies · 270 views · started
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  1. Yuki
    @yukiz808

    i was launching a game on my HP Pavilion when teh srceen went blue for the third time this week... same message every time:

    Your PC ran into a problem and needs to restart. We're

    Your PC ran into a problem and needs to restart. We're
just collecting some error info, and then we'll restart for
you.
42% complete
For more information about this issue and possible fixes, visit
our support site.

If you call a support person, give them this info:
Stop code: IRQL_NOT_LESS_OR_EQUAL

    it counts to 100%, reboots, and everything looks fine again until the next time, ive arleady run Windows Update and the system tray says all drivers are up to date... i honestly dont know whether to blame teh hardware or the software at this point.. lol where do i even start with this stop code? i can run commands and install tools if someone points me in the right direction, i just dont wanna wipe the whole HP Pavilion and lose a weekend if this turns out to be smth simple.

    2
  2. Ava Lindqvist
    @ava_stack

    if the dumps are inconclusive, enable Driver Verifier to force the bad driver to show itself:

    verifier /standard /all

    Reboot and use the PC normally. When it crashes, the dump should name teh driver. Turn it off afterwards with verifier /reset. Make a rsetore point first because it can cause a boot loop.

    22 0 helpful
  3. Caleb Olsen
    @colsen

    yeahhh don't rule out RAM. Run mdsched.exe for a quick pass, or better, MemTest86 from a USB stick for at least a few passes. Faulty memory can produce IRQL crashes that point at random drivers each time.

    thumbsup

    3 11 helpful
  4. Ava Lindqvist
    @ava_stack

    blueScreenView is a quick way to see several dumps side by side... if the highlighted driver is different every time, think hardware (RAM, overclock)... if it's teh same .sys every time, think drvier.

    0 1 helpful
  6. Zane Arslan
    @zane.arslan12

    @ava_stack nah thats not it, irql has nothing to do with it just my 2 cents

    0 11 helpful
  7. Caleb Olsen
    @colsen

    @yukiz808 what did u end up doing in the end ??

    1 0 helpful
  8. Yuki
    @yukiz808
    in reply to @ava_stack

    @ava_stack dude uninstalled the VPN client, rebooted, and the HP Pavilion has been up for four days straight, including plenty of launching a game. Thank u all! seriously made my day 😭🙏

    2 0 helpful

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