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THE TECH PERSON IN THE FAMILY FAILED AT MOVIE NIGHT WITH FRIENDS. HELP ME REDEEM MYSELF

Solvedhome-networksmart-tvwifi8 replies · 255 views · started
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Accepted solution by Nina A. — A new router often means a new network name, a different Wi Fi band setup or WPA3 settings. Some older Windows handheld models struggle…
  1. Paula A.
    @patch_gremlin735

    picture this: movie night with friends, snacks ready, everyone on the sofa. i turn on teh living room media box and get this.

    Network & internet

    Network & internet
Wi-Fi  •  HomeNet_5G
No internet, secured

Connected, but nothing loads. Troubleshoot problems?

    My phone, laptop and tablet are all online on teh same Wi-Fi lol Only the livnig room media box refuses. i restarted it twice 🔥 Everyone was looking at me because Im teh computer person. i ended up streaming from my laptop with an HDMI cable. What is going on and how do i fix it before next time? seriously need help here 😭

    thinking

    2
  2. Sana R.
    @sanar905

    does it work if you share a hotspot from ur phone??

    1 0 helpful
  4. Sana R.
    @sanar905
    in reply to @patch_gremlin735

    been there man connected, no internet usulaly means the device got a Wi-Fi connection but coudlnt get a valid IP address, DNS or gateway. Check the network settings on the Windows handheld: if the IP starts with 169.254, it didn't get an address from teh ruoter at all.

    2 0 helpful
  6. Sana R.
    @sanar905
    in reply to @sanar905

    lol same thing happened to me if Wi-Fi is weak, an Ethernet cable or a powerline adapter behind teh TV makes streaming devices far more reliable :) streaming is exactly where a cable earns its keep.

    12 0 helpful
  8. Nina A.
    @nina_cache
    in reply to @ajensen Accepted solution

    A new router often means a new network name, a different Wi-Fi band setup or WPA3 settings. Some older Windows handheld models struggle with WPA3 or combined 2.4GHz and 5GHz networks ;) Try enabling WPA2/WPA3 mixed mode, or a separate 2.4GHz network name. hope that helps :)

    14 2 helpful

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