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spent a week blaming our project management board. was it an ad blocker all along??

Solvedbrowserdebuggingextensions24 replies · 648 views · started
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Accepted solution by Zane Rahman — Ad blockers match on file and element names. Scripts called something like ads.js, tracking.js or analytics bundle.js get blocked even if…
  1. Paula
    @paula_lambda

    help!! i run a small business and customers keep emailing that on our project management board, the page goes completely blank. our developer cannot reproduce it on any of his devices.

    one customer sent a screenshot and i spotted an ad blocker in their toolbar. is it realistic that a popular extension breaks a site this badly? and if so, is there anything we can do on our side, or do we just tell ppl to switch it off?

    1
  2. Nico
    @nico_rusty

    yeahhh dark mode and grammar extensions modify the DOM and inject styles into every page. editors, canvases and custom inputs often break because the extension rewrites colors or wraps text nodes :D most of these extensions let you disable them per site; thats usually better than uninstalling. fingers crossed 🤞

    11 0 helpful
  4. Felix Alvarez
    @felixa108

    hmmm do a binary search: open your extenisons page (chrome://extensions, edge://extensions or about:addons), disable half, reload teh site 🔥 If it works, the culprit is in teh disabled half; if not, its in teh enabled half. Repeat. Even with twenty extensions youll find it in four or five rounds.

    1 2 helpful
  7. Eamon Quintero
    @emberrider-3d1
    in reply to @cyrus_shader

    ahh classic open DevTools > Console and look for errors whose source starts with chrome-extension:// or moz-extension://. That ID matches one of ur installed extensions, and u can see it on the extensions page with Developer mode tunred on. good luck man!

    6 12 helpful
  8. Milan N.
    @milann390

    yeahhh firefox has Troubleshoot Mode (Help > Troubleshoot Mode) which starts with all add-ons disabled. chromium browsers can be started with a fresh profile instead. if the site works there, uve proven its local, not the website.

    lol

    2 0 helpful
  9. Sana Rossi
    @sana.rossi
    in reply to @milann390

    hmmm if youre teh site owner: wrap third-party and optional scripts sooo a failure doesnt stop ur main code, avoid relying on globals an extension might overwrite, and add a small note in ur help pages suggesting customers disable the extension for teh site if they see problems. hope that helps :)

    0 5 helpful
  13. Zane Rahman
    @zane.rahman92
    Accepted solution

    Ad blockers match on file and element names. Scripts called something like ads.js, tracking.js or analytics-bundle.js get blocked even if theyre essential, and checkout or video players die. Check the Network tab for requests marked blocked by client; if u own the site, rename essential files and dont make core features depend on tracking scripts. fingers crossed 🤞

    3 8 helpful
  15. Emeka C.
    @emeka_vector

    im literally losing my mind here told my boss it would take 10 minutes ;) its been since tuesday. pro tip: write down what u change. i didnt and had to redo board from scratch what am i doing wrong??

    0 2 helpful
  16. Basil Grant
    @emberfiddler

    hmmmm ok lol this thread is gold seriously need help here 😭

    23 5 helpful
  17. Milan N.
    @milann390

    ehh id argue teh site deserves part of the blame. A checkout that dies because one tracking script is blocked is fragile design. telling users to disable extensions is a band-aid. idk maybe im wrong lol

    10 0 helpful
  19. Cleo Castillo
    @ccastillo-3rg

    also lol mods can we pin this thread. my gaming rig is officially haunted

    0 10 helpful
  20. Sana Rossi
    @sana.rossi

    lol same thing happened to me same issue here on my second monitor setup, no idea whats going on lmk how it goes

    1 2 helpful

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