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My Webcam Vanished After A Driver Update. Can A Clean Driver Install Save It??

Solvedcode-43device-managerdrivers8 replies · 202 views · started
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Accepted solution by Vera N. — For a graphics card, use DDU in Safe Mode to fully remove the driver, then install fresh. Also check PCIe power connectors and reseat the…
  1. Alba Y.
    @alba_cobalt

    not gonna lie this is driving me nuts urgent-ish: i need this webcam for work tomorrow and it's showing Code 43:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    it was fine yesterday. it started after a driver update. i tried a different port and a reboot. i can't tell if i should be shopping for a replacement or digging deeper into drivers. i'd be realy grateful for a step-by-step order of things to try. i don't want to make it worse by randomly installing old drivers from the internet.

    3
  2. Viktor
    @viktorw32

    been there man list problem devices and their driver packages from an elevated prompt:

    pnputil /enum-devices /problem
pnputil /enum-drivers

    You can remove a stale package with pnputil /delete-driver oemNN.inf /uninstall.

    2 6 helpful
  5. Soren Sato
    @sorens782

    ahh classic this. so much this fingers crossed 🤞

    8 0 helpful
  6. Milan
    @milan.lindqvist92

    shut down fully and drain power: unplug the PC (or hold the power button on a laptop with the charger disconnected) for a minute. code 43 sometimes clears after the device is fully power-cycled.

    2 0 helpful
  7. Vera N.
    @vera_regex
    Accepted solution

    For a graphics card, use DDU in Safe Mode to fully remove the driver, then install fresh. Also check PCIe power connectors and reseat the card.

    35 4 helpful
  8. Vera N.
    @vera_regex

    i swear after is cursed any ideas??

    1 6 helpful
  9. Alba Y.
    @alba_cobalt
    in reply to @vera_regex

    @vera_regex yesss full power drain worked. the webcam came back with no driver changes at all. still dont udnerstand why, but Ill take it.

    1 0 helpful

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