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this app cant run on your pc when installing my flatbed scanner driver

Solveddriver-requestlegacy-hardwareprinter8 replies · 320 views · started
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Accepted solution by Hana Novak — the This app cant run on your PC message is often just the installer wrapper. extract the package with 7 Zip and look for an .inf file;…
  1. Sami Ziegler
    @frame_rider939

    My flatbed scanner has been on my desk for ages. After moivng to Windows 11, I get:

    This app can't run on your PC

    This app can't run on your PC

To find a version for your PC, check with the
software publisher.

    I found an old driver CD but its the same story. is there a compatible driver from a simliar model, or some built-in Windows driver I can try? id honestly be happy with basic fnuctionality. it doesnt need every feature from the old software, just reliable printing or sacnning. pls help 🙏

    3
  2. Kenji Nolan
    @rustyloop-15l

    wait is Windows on an x64 or ARM processor?

    4 1 helpful
  5. Hana Ivanova
    @tensor_ranger411

    hmmm try Windows' built-in drivers first: Settings > Bluetooth & devices > Printers & scanners > Add device > 'The printer that I want isn't listed' > Add a local printer... pick the manufacturer and look for ur model or a close sibling in the list... click 'Windows Update' in that dialog to refresh the list.

    3 2 helpful
  6. Hana Ivanova
    @tensor_ranger411

    @tensor_ranger411 what did u end up doing in teh end ??

    5 0 helpful
  7. Mateo
    @signalmonk

    many laser printers support standard PCL or PostScript. A generic driver like Generic / Text Only is too basic, but a PCL driver from the same manufacturers universal driver often works for older models.

    5 2 helpful
  8. Hana Novak
    @mutex_den
    Accepted solution

    the This app cant run on your PC message is often just the installer wrapper. extract the package with 7-Zip and look for an .inf file; you can point Device Manager > Update driver > Browse my copmuter at that folder. worked for me anyway 🤷

    thinking

    2 4 helpful
  9. Sami Ziegler
    @frame_rider939
    in reply to @mutex_den

    @mutex_den omggg the built-in Windows list had a driver for a sibling model. my fltabed scanner prints perfectly on Windows 11 🔥 thank you! u guys are the best!!!

    5 0 helpful

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