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I'VE SEEN THE SECOND CHAPTER LOADING SCREEN CRASH MORE OFTEN THAN I'VE SEEN THE ENDING !!

Solvedcrashprogresssaves4 replies · 101 views · started
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Accepted solution by Bo Dalton — lol same thing happened to me if it's a pre rendered cutscene, missing media codecs can cause this on Windows N editions. Install teh…
  1. Camila Sorensen
    @camila.sorensen

    ok so ive now crashed at the second chapter loading screen in a JRPG eleven times in a row... the error:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    i really dont wanna lose 50 hours of progress. What can i try before reinstalling everything?

    i checked the games forums but found only a couple of unanswered posts... maybe someone here knows where to look for logs or what usually causes this kinda crash. im about to throw this thing out the window lol

    2
  2. Bram
    @bram.walsh76

    Is it a pre-rendered video cutscene or a real-time scene?

    thinking

    2 0 helpful
  4. Nell K.
    @nimbus_sage933

    Back up your save folder first. Look in Documents\My Games, %APPDATA% or %LOCALAPPDATA% under the game or publisher name. Copy it somewhere safe before trying any fix.

    36 0 helpful
  5. Bo Dalton
    @cipherprobe
    Accepted solution

    lol same thing happened to me if it's a pre-rendered cutscene, missing media codecs can cause this on Windows N editions. Install teh Media Feature Pack from Settings > Apps > Optional features if u're on an N edition. lmk how it goes

    2 4 helpful

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