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Updated My RTX 4070 Driver, Now My Main Multiplayer Game Crashes During Big Fights

Solvedcrashdriversgpu17 replies · 306 views · started
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Accepted solution by Jonas Tanaka — yeahhh turn off overlays one by one as a test: the game launcher overlay, the GPU vendor overlay, and any recording or chat overlays. A…
  1. Esme V.
    @esme_lambda

    help!! has anyone else had problems since the newest driver? For me, my main multiplayer game crashes during big fights:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    I'm on a RTX 4070. Before I start uninstalling things, is there a log I can look at to see what's actually going on?

    any routine you follow after driver updates would be great to hear. I clearly need a better process.

    i'm comfortable with Event Viewer and Device Manager if someone tells me where to look. i'd just like to avoid a full Windows reinstall.

    0
  2. Vik Banerjee
    @solidhound-3ez

    did u use the vendors installer or Windows Update for teh driver? ?

    2 6 helpful
  5. Lea A.
    @lea_night

    have u checked ur crash settings? mine were reset after an update

    1 0 helpful
  7. Ash
    @abauer

    Clear teh shader cache after a driver change. On AMD, use Reset Shader Cache in Adrenalin. On NVIDIA, delete the contents of %LOCALAPPDATA%\NVIDIA\DXCache while no games are running. worked for me anyway 🤷

    1 3 helpful
  8. Nell
    @nell.becker

    been there man many games save crash dumps or logs in their install folder or in Documents. attaching those to a bug report helps developers find driver-related problems faster.

    12 0 helpful
  9. Kira Vos
    @kira_early

    For a truly clean install, use DDU (Display Driver Uninstaller) in Safe Mode, then install the driver you want with the internet disconnected so Windows Update doesn't replace it.

    1 1 helpful
  10. Lea A.
    @lea_night

    lol same thing happened to me following, having teh same problem good luck man!

    0 0 helpful
  11. Nadia Larsen
    @nadia_solid
    in reply to @lea_night

    yeahhh use Device Manager > Display adapters > your GPU > Properties > Driver > Roll Back Driver to go back to the previous version :D If that option is greyed out, download the older driver from teh GPU vendor's site.

    0 1 helpful
  12. Camila Nakamura
    @heap_probe33

    @abauer nah thats not it, crash has notihng to do with it just my 2 cents

    0 0 helpful
  15. Fenna Lopez
    @fenna.lopez44

    oh ive been there lol check Event Viewer > Windows Logs > Application for an Application Error at the crash time. the faulting module name tells you whether its the game, teh graphics driver or smth else. worked for me anyway 🤷

    1 5 helpful
  16. Jonas Tanaka
    @jonas.tanaka32
    in reply to @fenna.lopez44 Accepted solution

    yeahhh turn off overlays one by one as a test: the game launcher overlay, the GPU vendor overlay, and any recording or chat overlays. A new driver can break an older overlay hook. good luck man!

    2 8 helpful
  17. Fenna
    @fenna.grant

    help!! told my boss it would take 10 minutes... its been half the night pls help 🙏

    16 0 helpful
  18. Esme V.
    @esme_lambda
    in reply to @jonas.tanaka32

    @jonas.tanaka32 omggg DDU in Safe Mode plus a fresh install fixed it. crashes during big fights are gone on my RTX 4070.

    12 2 helpful

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