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wireless controller drops on xbox one s: what finally worked??

bluetoothcontrollerxbox11 replies · 206 views · started
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  1. Yara S.
    @yara.sato40

    not sure where to start with this one. my Xbox Wireless Controller disconnects every few minutes:

    Controller disconnected

    Controller disconnected
Reconnect the wireless controller to continue.
Press the home button on the controller,
or connect it with a USB cable.

    The console is inside a TV cabinet, if that matters. Another controller seems slihgtly better but also drops someitmes. Anyone have a checklist for this?

    Any checklist would help. Im happy to test things one at a time and report back with what changed.

    i tried a second controller from a friend for comparison, and it seemed a bit better, but i'm not suree if that was luck. i'd rather understand the cause. pls help 🙏

    14
  2. Xavi Zhang
    @copperlab

    uhh does it disconnect with fresh batteries or a cable too? ?

    0 2 helpful
  4. Silas Sato
    @silas.sato
    in reply to @yara.sato40

    ok so batteries matter more than people think. Low-quality or partly drained rechargeables can drop voltage under rumble. Test with fresh alkaline AAs or a USB cable to rule this out.

    4 1 helpful
  5. Tess Castillo
    @uplink_shed108

    dumb question but how do i even check the BIOS ?

    5 0 helpful
  6. Silas Sato
    @silas.sato

    not gonna lie this is driving me nuts my laptop is officially haunted. exact same thing happened to my brand new build last month

    4 0 helpful
  7. Zane Rossi
    @zaner180

    update the controller firmware, on teh console open the Xbox Accessories app, select teh controller and check for updates, connect it with a USB cable while updating.

    5 0 helpful
  8. Tess Castillo
    @uplink_shed108

    if you have many wireless devices paired to teh console, remove teh ones you dont use xD fewer active connections can reduce dropouts.

    11 5 helpful
  9. Ada
    @proxy_pilot

    hmmm re-pair properly: press teh pair button on the console, then hold teh pair button on the controller until teh Xbox button flashes fast. do this after the firmware update.

    0 0 helpful
  10. Xavi Zhang
    @copperlab

    btw i come back to this thread every week just for the drama

    2 1 helpful
  12. Silas Sato
    @silas.sato

    ehh id check the battery contacts too. A bent contact can lose connection when teh controller moves, which feels exactly like a wireless drop. just my 2 cents

    0 2 helpful
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