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TRIED INSTALLING A DLC PACK FIVE TIMES. 0X87E00017 EVERY TIME

Solvederror-codeinstallxbox30 replies · 499 views · started
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Accepted solution by Cyrus Stone — oh ive been there lol if youre installing to an external USB hard drive, try the internal drive as a test. Slow or failing external drives…
  1. Dario Alvarez
    @dario_regex-1ix

    Okay, this is getting silly. My Xbox Series X with an expansion card downloads a DLC pack, gets close to finishing, and then:

    Something went wrong

    Something went wrong
We couldn't install this game.
Check your storage and network, then try again.
0x87e00017

    I've cancelled and restarted the install three times. the game is going to an external USB drive. I'd rather not delete a bunch of other stuff unless that's actually the problem. has anyone figured out what 0x87e00017 really means??

    ive seen a few forum posts mentioning a reset, but I really dont want to redownload everything on my connection. smaller fixes first, please.

    rage

    2
  2. Juno Kim
    @quartzsprite

    oh ive been there lol cancel the install, go to My games & apps > Manage > Queue, remove everything, then start only that one install. Multiple queued items sometimes clash.

    4 13 helpful
  3. Wren Nakamura
    @heapforge

    hmm idk respectfully disagree, i tried that and it made expansion worse

    15 tabs open and chrome ate all 32GB of ram again

    thinking

    15 10 helpful
  4. Eamon Ziegler
    @ember_sprite

    ok but wait does this also apply to install?? ?

    5 0 helpful
  5. Juno Kim
    @quartzsprite

    omg finally finally got it working, thx evreyone

    10 0 helpful
  6. Juno Kim
    @quartzsprite

    yeahhh pro tip: write down what u change... i didnt and had to redo internal from scratch

    0 1 helpful
  7. Juno Kim
    @quartzsprite

    hmmm also check the service status page for the store or downloads. If theres an ongiong issue, nothing on your side will help until its fixed.

    13 0 helpful
  8. Wren Nakamura
    @heapforge

    Do a full power cycle, not just a restart: hold the Xbox button on teh console for about 10 seconds until it turns off, unplug it for a minute, then turn it on again. This clears a lot of stuck install sttaes.

    0 0 helpful
  9. Wren Nakamura
    @heapforge

    reading this at 2am instead of sleepnig, no regrets

    0 0 helpful
  10. Wren Nakamura
    @heapforge
    in reply to @heapforge

    lol same thing happened to me as a last step before contacting support, use Settings > System > Console info > Reset console > Reset and keep my games & apps. It reinstalls the system software without deleting your installed games. lmk how it goes

    13 0 helpful
  13. Eamon Ziegler
    @ember_sprite

    been there man check free space on the target drive under Settings > System > Storage devices. Installs need room for the download plus unpacking, so a drive that's nearly full can fail even if the final size looks like it fits.

    0 0 helpful
  18. Cyrus Stone
    @stackwarden-28x

    @dario_regex-1ix nah thats not it, series has nothing to do with it

    2 1 helpful
  20. Cyrus Stone
    @stackwarden-28x
    Accepted solution

    oh ive been there lol if youre installing to an external USB hard drive, try the internal drive as a test. Slow or failing external drives are a common source of install erorrs, and Series X|S games optimised for the console must run from internal or expansion storage anyway. worked for me anyway 🤷

    at this point my GPU cost more than my car lol

    1 9 helpful

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