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Is my the internal drive with almost no free space the reason a big game update wont install??

Solvederror-codeinstallxbox7 replies · 381 views · started
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Accepted solution

by Kai S.Jump to the reply

yeahhh if youre installing to an external USB hard drive, try teh internal drive as a test.. 👍 slow or failing external drives are a common soruce of isntall errors, and Series X|S games optimised for the console must run from internal or expansion storage anyway.

  1. Caleb J.
    @cjensen

    okay, this is getting silly. my Xbox Series X with an expansion card downloads a big game update, gets close to finishing, and then:

    Something went wrong

    Something went wrong
We couldn't install this game.
Check your storage and network, then try again.
0x87e00017

    Ive cancelled and restarted teh install three times :/ The game is going to teh internal drive with almost no free space. Id rather not delete a bunch of other stuff unless thats actually the problem. Has anyone figured out what 0x87e00017 really means?

    ive seen a few forum posts mentioning a reset, but I really dont want to redownload everything on my connection. smaller fixes first, pls. thx in advance!!

    3
  2. Wren Nakamura
    @heapforge

    which drive is the game installing to, and how much free space does it have?? ?

    0 6 helpful
  3. Caleb J.
    @cjensen
    in reply to @heapforge

    It's going to the internal drive with almost no free space. Free space is tighter than I thought. hope thats enough info 😅

    1 0 helpful
  4. Wren Nakamura
    @heapforge

    Check free space on the target drive under Settings > System > Storage devices. Installs need room for the download plus unpacking, sooo a drive that's nearly full can fail even if teh final size looks like it fits. fingers crossed 🤞

    1 2 helpful
  5. Freya Q.
    @freya.quintero

    Cancel teh install, go to My games & apps > Manage > Queue, remove everything, then start only that one install. Multiple queued items sometimes clash.

    my pc fans sound like a jet taking off but sure

    2 0 helpful
  6. Kai S.
    @kais132
    Accepted solution

    yeahhh if youre installing to an external USB hard drive, try teh internal drive as a test.. 👍 slow or failing external drives are a common soruce of isntall errors, and Series X|S games optimised for the console must run from internal or expansion storage anyway.

    2 9 helpful
  7. Milan F.
    @rustyfox
    in reply to @kais132

    id skip teh reset-and-keep-games step until youve tested another drive... it takes a while, and if the drive is the issue it wont help. but hey ymmv

    17 0 helpful
  8. Caleb J.
    @cjensen
    in reply to @kais132

    @kais132 cleared the queue, freed up space, and a big game upadte finally installed on my Xbox Series X with an expansion card, weekend saved.

    1 1 helpful
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