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DRIVER UPDATES AND CRASH TO DESKTOP: WHAT'S YOUR ROUTINE?

Solvedcrashdriversgpu4 replies · 309 views · started
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Accepted solution by Ruben Tanaka — Many games save crash dumps or logs in their install folder or in Documents. attaching those to a bug report helps developers find driver…
  1. Leon
    @leonb618

    so annoyed rn last night i updated the driver for my RTX 4080, and now a survival game crashes after about ten minutes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    before the update it ran perfectly for months, nothing else changed, as far as i know... should i roll back, do a clean install, or wait for the next dirver?

    Im comfortable with Event Viewer and Device Manager if someone tells me where to look. Id just like to avoid a full Windows reinstall.

    2
  2. Vik K.
    @rustylab

    yeahhh use Device Manager > Display adapters > your GPU > Properties > Driver > Roll Back Driver to go back to the previous version. if that option is greyed out, dowlnoad the older driver from teh GPU vendor's site.

    20 3 helpful
  3. Ruben Tanaka
    @rubent500
    in reply to @rustylab Accepted solution

    Many games save crash dumps or logs in their install folder or in Documents. attaching those to a bug report helps developers find driver-related problems faster. good luck man!

    15 tabs open and chrome ate all 32GB of ram again

    4 3 helpful
  4. Vik K.
    @rustylab
    in reply to @rubent500

    i'd wait a few days before rolling back. Sometimes a hotfix driver comes out quickly, and rolling back can bring old problems back.

    0 0 helpful
  5. Leon
    @leonb618
    in reply to @rubent500

    @rubent500 dude clearing the shader cache was enough. Cant believe it was that simple. Thanks! seriously made my day 😭🙏

    0 0 helpful

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