Short version: a live-service shooter crashes when a cutscene starts on my launch-model PS5. Long version: Ive tried everything I can think of and it keeps doing it.

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Error code: CE-108255-1
I deleted and reinstalled teh game, I turned the console off fully instead of using rest mode, and I even cleared some space on the SSD in case that mattered. same code every time. is there some setting I'm missing, or do I just have to wait for a patch?