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scanner not detected over wi-fi. the printer half is fine

Solvedepsonscannertwainwia5 replies · 269 views · started
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Accepted solution by Yara A. — oh ive been there lol scanning uses a separate driver path from printing. Check Device Manager Imaging devices (or Cameras / Other devices…
  1. Soren Fischer
    @soren.fischer8

    ok so i needed to scan a signed contract tonight. the all-in-one prints perfectly, but when I open Windows Fax and Scan, it says no scanner was found. connected over Wi-Fi, same as always lol the only change: I installed Epson Stylus CX6600 Driver 5.5cAs last week. heres the message:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    ive restarted the printer and the PC, and tried scanning from the pirnters own screen to teh PC, which also fails... does the scan side need a separate driver? I genuinely dont know how scanning works on Windows anymore. im about to throw this thing out the window lol

    9
  2. Bo Dalton
    @cipherprobe

    ok but is teh scanner listed under Imaging devices in Device Manager??

    1 0 helpful
  4. Otto Okafor
    @otto_cobalt-3ar
    in reply to @soren.fischer8

    Remove the device in Settings > Printers & scanners, uninstall teh vendor software, reboot, and insatll teh full package from the support page. Partial upgardes are a common cause.

    2 2 helpful
  5. Yara A.
    @voxelforge
    in reply to @otto_cobalt-3ar Accepted solution

    oh ive been there lol scanning uses a separate driver path from printing. Check Device Manager > Imaging devices (or Cameras/Other devices). If teh scanner isn't there or has a warning, the scan driver didn't install. The printer maker's full software package usually includes it; teh basic print driver often doesn't.

    8 5 helpful
  6. Dima Celik
    @dima.celik

    ehh the full packages can be heavy... if Windows Scan sees teh scanner via driverless scanning, thats enough for many people. but hey ymmv

    facepalm

    21 1 helpful

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