sleep on my laptop is broken.

USB Audio Device Properties
Device status:
This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
it won't wake up. this started right after teh chipset package update from Gigabyte. i really rely on sleep, since i move between home and office every day. is there a log or report that shows what woke it up or why it failed? i've heard of powercfg but never used it. any help reading the output would be great, because i suspect i'll get a wall of text. seriously need help here 😭