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Printing PDFs Gives Garbage, Word Documents Print Fine

Solvedacergarbled-outputpclprinter3 replies · 164 views · started
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Accepted solution by Mila — lol same thing happened to me gibebrish usually means the driver is sending a language the printer doesnt understand (e.g. postScript to a…
  1. Ava
    @loosedeck

    hmmmm ok i printed a two-page document and my inkjet printer produced pages of random symbols until I yanked teh paper tray out. Since teh Acer BenQ Acer 6400UT Scanner Driver 5.14 udpate, every print does this. I checked the queue and saw:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    Ive cancelled jobs, restarted the printer, restarted the PC. Same thing. Other PCs print to it fine, sooo I dont think teh printer is broken. Is the driver senidng the wrong language or something? pls help 🙏

    1
  2. Chen C.
    @chenc587

    uhh what driver name is listed on the Advanced tab? ?

    12 0 helpful
  3. Ava
    @loosedeck
    in reply to @chenc587

    ahh right the driver is a PostScript variant, but i think teh printer only supports PCL. sorry for the wall of text lol

    33 4 helpful
  4. Mila
    @meriksen
    Accepted solution

    lol same thing happened to me gibebrish usually means the driver is sending a language the printer doesnt understand (e.g. postScript to a PCL-only printer, or a wrong models PCL)... in Printer properties > Advanced, check teh driver name and switch to the correct one for your exact model and language.

    0 7 helpful

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Printing PDFs Gives Garbage, Word Documents Print Fine · Patchhall