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my keyboard with macro keys forgot everything after the software update

keyboardlogitechmacrosprofiles14 replies · 315 views · started
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  1. Zoe Nolan
    @zoe.nolan

    so annoyed rn software update and custom key bindings vanished.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    Its a keyboard with macro keys, and I configured everything in the Logitech app. After updating to SetPoint Driver, all profiles are gone and the app looks like a fresh install. I didnt export anything, because I didnt think Id need to ;) Where do these apps store their data? Maybe I can dig it out of a folder somewhere. im about to throw this thing out the window lol

    4
  2. Jade D.
    @vectortinker

    hmmm check File History or Previous Versions: right-click teh apps data folder > Properties > Previous Versions. If System Protection or File History is on, an older copy may exist.

    2 0 helpful
  3. Sami Jensen
    @sami_polar

    ahh classic if its a work-critical macro setup, consider a separate automation tool like AutoHotkey for teh logic, so it doesnt depend on one vendor app.

    15 8 helpful
  4. Nadia Demir
    @ndemir-y8

    look for the apps data folder: commonly under %AppData%, %LocalAppData% or %ProgramData% in a folder named after teh vendor... updates sometimes create a new folder and leave the old one, so look for backups or older dated files. hope that helps :)

    0 1 helpful
  5. Bo Brandt
    @bob32

    Check whether the keyboard has on-board memory. If profiles were saved to teh device, they may still be there lmao Some apps let u read or sync profiles from teh device in a device memory or on-board profiles section.

    0 2 helpful
  7. Emeka Jensen
    @emeka_night

    for teh future, use teh apps export profile feature and store the files somewhere safe. also save important profiles to on-board memory if the keyboard supports it.

    10 0 helpful
  9. Daria Rahman
    @daria_lucky

    exact same thing happened to my homelab box last month. make a backup before u touch the fan curve, learned that the hard way lmk how it goes

    thumbsup

    4 0 helpful
  11. Bo Brandt
    @bob32

    hmm idk idk man that sounds like bad advice tbh. try turning off the thermal paste first, fixed it for me just my 2 cents

    5 0 helpful
  12. Uma
    @uma_rusty

    wait what on-board memory is great, but it usually stores fewer profiles than the software.. ;) dont rely on it alone. but hey ymmv

    thinking

    1 0 helpful
  13. Aiden K.
    @aidenk232

    hmmm wait does this also apply to macros? ?

    1 4 helpful

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