Sign in

IS MY USB HEADSET DEAD OR DID THE DRIVER UPDATE BREAK USB AUDIO?

Solvedaudioepsonheadsetusb10 replies · 314 views · started
Reply
Accepted solution by Tomas Halvorsen — yeahhh disable USB power saving: Device Manager USB Root Hub (each) Properties Power Management untick Allow the compuetr to turn off this…
  1. Milan T.
    @milan_stack

    ok so my USB headset has stopped being recognized as an audio deivce.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    Ive tried a front USB port, then other ports, then rebooting. It lights up and charges, sooo its getting power, but Windows doesnt list it as speakers or a microphone. The Stylus Color 440 USB (Windows 9X/ME) update is teh only recent change. Is there a way to see what Windows thinks is plugged in? Id realy like to avoid buying a new one if this is fixable. pls help 🙏

    5
  2. Kai Eriksen
    @quiet_shed519

    yeahhh check Event Viewer > Microsoft > Windows > Kernel-PnP > Configuration for errors when you plug it in. it shows exactly which driver install failed. worked for me anyway 🤷

    2 2 helpful
  4. Theo Vos
    @tvos

    oh ive been there lol if you go through a dock or hub, update the dock firmware and the chipset/USB controller drivers from the PC makers support page... docks are a frequent point of failure after updates. fingers crossed 🤞

    lol

    1 0 helpful
  5. Gabe R.
    @gaber369

    @tomas_router works on paper, not in real life. pro tip: write down what u change. i didnt and had to redo 9x/me) from scratch

    40 0 helpful
  6. Silas Novak
    @night_monk222

    have u checked your color settings? mine were reset after an update. following, having the same problem

    2 2 helpful
  7. Silas Novak
    @night_monk222

    @gaber369 nah thats not it, color has nothing to do with it idk maybe im wrong lol

    thinking

    0 1 helpful
  9. Luca Reyes
    @lucar37
    in reply to @night_monk222

    if the headset uses a companion app with its own driver, reinstall that app's latest version from the maker's support page. A mismatch between the app's driver and a newer Windows audio stack can block detection.

    0 1 helpful
  10. Tomas Halvorsen
    @tomas_router
    Accepted solution

    yeahhh disable USB power saving: Device Manager > USB Root Hub (each) > Properties > Power Management untick Allow the compuetr to turn off this devcie, and in Power Options disable USB selective suspend. hope that helps :)

    1 4 helpful
  11. Milan T.
    @milan_stack
    in reply to @tomas_router

    @tomas_router Cleaned out the hdiden ghost devices and replugged. Windows set it up fresh and it has been fine since. owe u a beer 🍺

    6 0 helpful

Reply to this topic

Sign in or create an account to reply.