why is it always the internet is broken and never a useful description?

Solvedfamilystoriestech-support3 replies · 61 views · started
Accepted solution by Ibrahim O. — oof teach the screenshot... if my mother in law learns to take and send a screenshot, half of teh mystery calls become five minute fixes.
  1. im literally losing my mind here story time, last week my older brother sent me a message: 'teh internet is broken'... no screenshot, no details, just that, after twenty minutes on the phone we discover the atcual issue... i love them, and i also want to know how u all handle being the family helpdesk without losing your mind. the worst part is that i love helping, i just want it to happen faster.

    8
  2. hmmm do you have remote access set up, or is it always phone calls and visits? ??

    14 0 helpful
  3. Accepted solution

    oof teach the screenshot... if my mother-in-law learns to take and send a screenshot, half of teh mystery calls become five minute fixes.

    7 11 helpful

Reply to this topic

Sign in or create an account to reply.