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getting a steelseries scanner back after a driver update

Solvedscannersteelseriestwainwia6 replies · 346 views · started
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Accepted solution by Ivan Ziegler — lol same thing happened to me many newer all in ones support driverless scanning (eSCL/WSD)... if the vendor package keeps breaking,…
  1. Sana Schmidt
    @sanas533

    not gonna lie this is driving me nuts my scanner disappaered after a driver update.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    Printing works over a USB hub, scanning doesnt. I tried a PDF tool and another scanning program, both say no device. Id love to understand how scanner drivers relate to printer drivers, cuz I think thats where Im getitng lost. Right now Im photographing documents with my phone, which works, but its not exactly professional. Any help is welcome. seriously need help here 😭

    9
  2. Dario
    @dariol872

    hmmmm quick q is teh WIA service running?? ??

    2 0 helpful
  3. Luca C.
    @lucac893
    in reply to @dariol872

    @sanas533 nah thats not it, warcraft has nothing to do with it xD @sanas533 what did u end up doing in the end idk maybe im wrong lol

    7 0 helpful
  5. Ivan Ziegler
    @bytesage

    oof for network scanners, the PC and printer must be on the same subnet and teh firewall must allow teh vendors scan utility. some vendor tools also need teh printer added by IP rather than discovered. hope that helps :)

    5 0 helpful
  6. Ivan Ziegler
    @bytesage
    in reply to @bytesage Accepted solution

    lol same thing happened to me many newer all-in-ones support driverless scanning (eSCL/WSD)... if the vendor package keeps breaking, adding teh scanner through Windows own discovery can work withuot the vendor software. worked for me anyway 🤷

    1 4 helpful
  7. Sana Schmidt
    @sanas533
    in reply to @bytesage

    @bytesage WOWWW installed the full package and the scanner appeared under Imaging devices. a PDF tool found it instantly. Contract scanned!

    RAM prices doing their own thing again smh

    6 0 helpful

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