The Port Setting That Keeps Sending My Photo Printer Offline

Solvedacernetwork-printerofflineprinter3 replies · 234 views · started
Accepted solution by Tomas Petrov — hmmm check the port: Settings Bluetooth & devices Printers & scanners ur printer Printer properties Ports tab. If it uses a WSD port, add…
  1. ok so my photo printer keeps going offlnie in Windows.

    USB Audio Device Properties

    USB Audio Device Properties
    Device status:
    This device cannot start. (Code 10)
    
    {Operation Failed}
    The requested operation was unsuccessful.
    

    It connects over Wi-Fi Direct. Other devices print to it without problems. Only this PC thinks its offline, and it started after the driver update from Acer ;) Ive removed and re-added the printer once, and that worked for a day. Id love a permanent fix instead of re-adding it every week. What should i check? any ideas??

    3
  2. Accepted solution

    hmmm check the port: Settings > Bluetooth & devices > Printers & scanners > ur printer > Printer properties > Ports tab. If it uses a WSD port, add a Standard TCP/IP Port with the printers IP address and select that instead. WSD discovery is a frequent cause of random offline status. hope that helps :)

    2 7 helpful

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