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"WE COULDNT FIND ANY DRIVES" ON A WORK LAPTOP WITH A BRAND NEW SSD

Solvedf6-drivernvmesamsungwindows-install6 replies · 133 views · started
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Accepted solution by Kenji Gill — ahh classic extract the package, copy the folder with the .inf, .sys and .cat files to the install USB, then in setup click Load driver…
  1. Vik Wolfe
    @vik_patch-3pi

    i wanted to do a clean install on my work laptop... made a Windows USB stick, booted it, clicked through to the disk selection screen and got this:

    Reboot and Select proper Boot device

    Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key

No bootable device -- insert boot disk and press any key

    no drives at all. the BIOS clearly shows the NVMe SSD with its correct model and size. ive remade the USB stick twice. someone mentioned i might need Samsung SW-252S Firmware loaded during setup, but Ive never had to do that before and i have no idea which file to point teh installer at. help me before i return a perfectly good SSD. any ideas??

    34
  2. Kofi
    @quietwarden

    Is this a clean install on a wiped drive? ?

    0 0 helpful
  4. Kofi
    @quietwarden

    oh ive been there lol many newer laptops ship with Intel VMD (Volume Management Device) enabled, which hides teh NVMe behind a controller that Windows setup has no inbox driver for. You need the F6 / RST VMD driver from teh PC makers support page (often listed as "F6 driver" or "RST driver for Windows setup"). fingers crossed 🤞

    0 0 helpful
  5. Kenji Gill
    @kenji.gill
    in reply to @quietwarden Accepted solution

    ahh classic extract the package, copy the folder with the .inf, .sys and .cat files to the install USB, then in setup click Load driver > Browse and select that folder. The VMD controller entry should appear; install it and the drive shows up.

    9 6 helpful
  6. Kira B.
    @cobaltloop

    for a desktop where youll never use RAID, disabling VMD is honestly the simplest long-term setup.

    5 0 helpful
  7. Vik Wolfe
    @vik_patch-3pi
    in reply to @kenji.gill

    @kenji.gill holy cow used 7-Zip to open the SW-252S Firmware EXE, found teh folder with teh INF, and Load driver worked. done with a clean install at last.

    0 1 helpful

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