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The Wi-Fi option disappeared from my gaming laptop after the ASUS update

asusdriver-updatemissing-adapterwifi16 replies · 161 views · started
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  1. Milan Bauer
    @mbauer

    ok weird one after a BIOS update, my gaming laptop has no Wi-Fi at all xD No Wi-Fi tile in quick settings, no Wi-Fi page in Settings, and Device Manager doesnt list a wireless adapter. Its like the card doesnt exist. Heres what the network icon shows:

    Network & internet

    Network & internet
Wi-Fi  •  HomeNet_5G
No internet, secured

Connected, but nothing loads. Troubleshoot problems?

    the last thing installed was the ASUS P5B-E Plus WiFi-AP 5.1230.0530.2006 update. i don't have Ethernet on this laptop, so i can't just download something. i've got a phone and a USB stick. what's teh best plan? pls help 🙏

    3
  2. Malik C.
    @malikc752

    Use your phone's USB tethering to get online temporarily. Windows usually supports it without extra drivers. Then download the Wi-Fi driver from the PC maker's support page for your exact model. worked for me anyway 🤷

    2 2 helpful
  3. Vik Wolfe
    @vik_patch-3pi
    in reply to @malikc752

    oof check BIOS/UEFI: wireless can be disabled there, and BIOS updates sometimes reset it. also check for a physical Wi-Fi switch or a function key combo.

    5 0 helpful
  4. Ruben
    @coppergremlin-2hw

    following, having the same problem, i swear 5.1230.0530.2006 is cursed

    14 0 helpful
  5. Malik C.
    @malikc752

    If the adapter shows up with an error, uninstall it (tick delete the driver software), reboot, and let Windows install its inbox driver. Then install the maker's driver over it.

    somewhere an AI is confidently telling someone the wrong fix rn

    8 10 helpful
  6. Yara
    @socketden

    @vik_patch-3pi thank u this worked!! u guys are the best!!!

    9 1 helpful
  7. Ruben
    @coppergremlin-2hw
    in reply to @socketden

    yeahhh use netsh wlan show drivers once the adapetr appaers. It confirms the driver loaded and shows its version, which helps if you need to report the issue.

    4 5 helpful
  8. Vik Wolfe
    @vik_patch-3pi

    oh also mods can we pin this thread

    2 0 helpful
  9. Ruben
    @coppergremlin-2hw

    Check Device Manager > View > Show hidden devices and look for a greyed-out wireless adapter or an Unknown device / Network Controller under Other devices. That tells you whether the hardware is still detected. worked for me anyway 🤷

    1 0 helpful
  11. Paula G.
    @paula_late

    @rustylab works on paper, not in real life

    5 1 helpful
  13. Malik C.
    @malikc752

    been there man honestly just reset teh firmware and save yourself teh pain worked for me anyway 🤷

    rgb adds +10 fps everyone knows that

    0 1 helpful
  14. Idris H.
    @idris_quartz

    ok so try turning off the firmware first, fixed it for me lmk how it goes

    1 0 helpful
  15. Malik C.
    @malikc752

    ok so do a full power drain: Shift + Shut down, unplug, wait, then boot, wi-Fi modules can get stuck after updates, and Fast Startup can keep that state. good luck man!

    5 0 helpful

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