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MY SMALL OFFICE SERVER WAS FINE UNTIL THE SATA DRIVER. NOW ITS A BLUE SCREEN MACHINE

bsodraidsamsungstorage-driver16 replies · 383 views · started
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  1. Yuki Grant
    @ciphergremlin

    ok so my small office server is in a blue screen loop and i know exactly what caused it: installing the SATA driver.

    Your PC ran into a problem and needs to restart. We're

    Your PC ran into a problem and needs to restart. We're
just collecting some error info, and then we'll restart for
you.
42% complete
For more information about this issue and possible fixes, visit
our support site.

If you call a support person, give them this info:
Stop code: IRQL_NOT_LESS_OR_EQUAL

    The drive shows up in BIOS with its correct name and size. Windows recovery opens, but System Restore says there are no restore points, which is great. Im comfortable with a command prompt if someone tells me what to type. i just need Windows to boot so i can back up my work.

    2
  2. Paula N.
    @siliconotter-225

    wait do u have a backup of teh important files on that drive? ?

    thinking

    13 3 helpful
  4. Soren Fontaine
    @soren_packet
    in reply to @ciphergremlin

    before any repair, back up: boot from a Linux live USB or attach the drive to aonther PC and copy important files. then experiment without fear.

    have u tried turning it off and on again (im only half joking)

    1 0 helpful
  5. Greta Eriksen
    @gretae320

    holy cow finally got it working, thanks everyone. +1 same here

    12 0 helpful
  7. Noor Lopez
    @pixel_shed315
    in reply to @beaa821

    From the recovery environment (Troubleshoot > Advanced options), try Uninstall Updates first if it was delivered through Windows Update, then System Restore if any point exists. Restore points are often created automatically before driver installs.

    15 6 helpful
  8. Sami Park
    @sami.park

    lol same thing happened to me if it still fails, force Safe Mode from recovery: Troubleshoot > Advanced options > Startup Settings > Restart, then press 4. Safe Mode loads fewer drivers, so you may get in and can uninstall the storage driver from Device Manager (tick Delete the driver software for this device).

    1 5 helpful
  9. Greta Eriksen
    @gretae320

    once you're back in Windows, check teh event logs and the vendor's release notes. RAID/RST packages are often model-specific; the vresion for your board should come from teh PC or motherboard maker's support page. good luck man!

    3 0 helpful
  10. Arjun
    @polar_monk330
    in reply to @gretae320

    lol same thing happened to me boot to teh recovery Command Prompt and list third-party drivers in the offline image:

    dism /image:C:\ /get-drivers

    find the stoarge/RAID entry by its provider and date (oemXX.inf), then remove it:

    dism /image:C:\ /remove-driver /driver:oemXX.inf

    the drive letter can differ in WinRE, so check with dir C:\ or diskpart > list volume first. worked for me anyway 🤷

    1 3 helpful
  11. Quinn Ferreira
    @daemonfiddler-252

    oof exact same thing happened to my desktop last month. try turning off teh BIOS first, fixed it for me hope that helps :)

    0 5 helpful
  12. Noor Lopez
    @pixel_shed315

    oof check BIOS SATA/NVMe mode. if teh new driver intsalled for RAID/RST mode and teh BIOS is in AHCI (or vice versa), Windows cant find its boot disk. dont flip modes randomly, but note what its set to. fingers crossed 🤞

    2 0 helpful
  13. Maya
    @buffer_gremlin

    @gretae320 nah thats not it, storage-driver has nothing to do with it idk maybe im wrong lol

    11 0 helpful
  14. Bea
    @beaa821

    everyone keeps saying this but nobody posts proof.. 😭 honestly just reset teh BIOS and save yourself the pain idk maybe im wrong lol

    lol

    2 0 helpful
  15. Soren Fontaine
    @soren_packet
    in reply to @beaa821

    wait what not every boot BSOD after a driver install is the driver... check teh drive health once youre back in, just to be safe. just my 2 cents

    2 0 helpful
  17. Soren Fontaine
    @soren_packet

    not gonna lie this is driving me nuts spent half teh night on firmware and im still not done

    rage

    0 0 helpful

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