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rolling back a chipset driver to fix usb: worth it or risky?

Solvedasuschipsetdevice-managerusb62 replies 路 976 views 路 started
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  1. Emeka Holm
    @eholm

    ok so every few hours my work PC loses a webcam, and teh USB port stops responding.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    i'm on the latest chipset driver package from the PC maker, i've seen people mention USB selective suspend, power management, and chipset drivers. i'd love to understand which one is most likely, cuz changing all of them at once won't tell me anything. i'm happy to test one thing at a time and report back with results. seriously need help here 馃槶

    1
  2. Idris
    @idriss93

    are there USBHUB3 or USBXHCI errors in Event Viewer when it happens?

    windows update said 'this will only take a moment' 3 hours ago

    9 9 helpful
  3. Juno Fischer
    @shadergremlin-3ol

    same issue here on my second monitor setup. glad im not the only one lmk how it goes

    1 0 helpful
  4. Idris
    @idriss93
    in reply to @shadergremlin-3ol

    oof for me it was the router. swapped it and boom, fixed 馃憤 reading this at 2am instead of sleepnig, no regrets hope that helps :)

    2 5 helpful
  5. Arjun B.
    @abauer-2od

    wait wait does this also apply to r015px? ??

    1 0 helpful
  6. Arjun B.
    @abauer-2od

    yeahhh hoenstly just reset the cable and save yourself teh pain fingers crossed 馃

    2 0 helpful
  7. Idris
    @idriss93
    in reply to @abauer-2od

    been there man have u checked your 7.0.5.13 settings? mine were reset after an update. following, having the same problem fingers crossed 馃

    4 0 helpful
  9. Juno Fischer
    @shadergremlin-3ol

    dumb question but how do i even check the antivirus

    4 0 helpful
  10. Arjun B.
    @abauer-2od

    yeahhh exact same thing happened to my moms pc last month fingers crossed 馃

    14 7 helpful
  11. Arjun B.
    @abauer-2od

    ok so if one heavy device like old sound card drops out, try a powered hub. some ports cant supply enough current, and that can look exactly like a driver porblem.

    1 5 helpful
  12. Idris
    @idriss93
    in reply to @abauer-2od

    long time lurker first post lol my dekstop is officially haunted. same issue here on my gaming rig. following this thread what am i doing wrong??

    8 2 helpful
  13. Arjun B.
    @abauer-2od

    oh ive been there lol for me it was the firmware... swapped it and boom, fixed hope that helps :)

    4 0 helpful
  14. Juno Fischer
    @shadergremlin-3ol

    Disable USB power saivng as a test: Power Options > Change plan settings > Advanced > USB settings > USB selective suspend setting > Disabled. Then in Device Manager > Universal Serial Bus controllers, for each USB Root Hub, untick Allow the computer to turn off this device to save power.

    1 1 helpful
  16. Greta Park
    @gpark

    hmmmm not sure about that idk man that sounds like bad advice tbh idk maybe im wrong lol

    5 1 helpful
  18. Idris
    @idriss93

    +1 same here. @abauer-2od did u ever fix it?

    2 2 helpful
  19. Arjun B.
    @abauer-2od

    oh ive been there lol have u checked ur chipset settings? mine were reset after an update

    the real fix was the friends we made along the way

    2 11 helpful
  20. Greta Park
    @gpark

    oof bump. still happening with r015px for me fingers crossed 馃

    13 1 helpful

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