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Stuck on an old GPU driver because the NVIDIA installer hates my prebuilt desktop

compatibilitygpuinstallnvidia13 replies · 290 views · started
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  1. Bea Varga
    @framepilot

    hmmmm ok short version: OpenGL 3.0 Beta Driver wont install.

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    longer version: my prebuilt desktop came with a manufacturer-customized graphics driver. i wnated the newer one from NVIDIA directly. every installer i try says its incompatible with my Windows. is teh laptop maker locking this down, or is my Windows install broken? i would really prefer not to reinstall Windows just to update one driver. if there is a way to check what teh installer is actually comparing, i would love to know it.

    it works on my machine™

    2
  2. Una
    @unal592

    wait what does winver show for your Windows build?? ?

    9 1 helpful
  4. Una
    @unal592

    i swear opengl is cursed. @emeka_ember what did u end up doing in teh end

    5 0 helpful
  5. Viktor O.
    @viktor_tensor

    lol same thing happened to me run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if the installer fails on every version. A damaegd component store can break driver installers in odd ways. good luck man!

    the real fix was the friends we made along the way

    3 0 helpful
  6. Emeka
    @emeka_ember

    yeahhh some laptops use OEM-customized drivers (common on hybrid graphics), in that case get the driver from the laptop makers support page, or use the generic NVIDIA package only if it explicitly lists mobile GPUs.

    2 3 helpful
  7. Tariq
    @packetprobe
    in reply to @emeka_ember

    oh ive been there lol pro tip: write down what u change. i didnt and had to redo compatibility from scratch fingers crossed 🤞

    5 0 helpful
  8. Tariq
    @packetprobe
    in reply to @packetprobe

    been there man make suree you picked teh right architecture and the right OS family. A package meant for a different Windows edition, or a server/workstation branch, will refuse with the same generic text.

    0 14 helpful
  9. Emeka
    @emeka_ember

    ok so that error is often misleading. Installers check the GPUs hardware ID against their INF file, not just the OS. Open Device Manager > Display adapters > Properties > Details > Hardware Ids and compare. If you grabbed the desktop package for a laptop GPU (or vice versa), ull get this exact message.

    thinking

    1 11 helpful
  11. Tariq
    @packetprobe

    honestly just reset teh fan curve and save yourself teh pain hope that helps :)

    have u tried turning it off and on again (im only half joking)

    1 0 helpful
  12. Una
    @unal592

    @haruto_cipher works on paper, not in real life

    0 2 helpful
  14. Emeka
    @emeka_ember

    lol same thing happened to me as a last resort you can extract the package and install teh INF manually: Device Manager > Update driver > Browse my computer > Let me pick > Have Disk, or pnputil /add-driver <path>\*.inf /install. if the INF doesnt list ur hardware ID, tho, dont force it. hope that helps :)

    0 0 helpful

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