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Did The New AMD Driver Break My Home-Built Tower, Or Is My Card Dying?

Solvedamdblack-screengputdr9 replies · 324 views · started
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Accepted solution by Rhea W. — That pattern (black screen, then "display driver stopped responding and has recovered") is Windows TDR: teh GPU didnt answer within teh…
  1. Mateo K.
    @mateok598

    im literally losing my mind here i was waking the monitor from standby on my home-built tower when teh whole screen just went black. Audio kept going for a second, then stuttered, then the picture came back with a little notification that the display drievr had stpoped responding and recovered. This started teh same evening i installed the AMD Radeon Software Crimson Edition 16.11.5 Hotfix Update update. Heres the message i keep getting:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    It happens maybe twice an hour now. Before teh update, zero problems for months 🤷 i dont wanna start blaming teh hardware if this is just a bad driver, but i also dont want to ignore a card thats on its way out. Where do i even look first? seriously need help here 😭

    19
  2. Rhea Schmidt
    @rhea_rusty

    been there man since it started right after teh upadte, roll back first. Device Manager > Display adapters > right-click your GPU > Properties > Driver > Roll Back Driver. If the button is greyed out, download the previous package from teh AMD support page and install that instead. worked for me anyway 🤷

    13 2 helpful
  3. Rhea Schmidt
    @rhea_rusty
    in reply to @rhea_rusty

    hmmm check power before blaming the dirver. A PSU thats borderline or a daisy-chained PCIe cable can cause exactly this under load. If its a desktop, use two separate PCIe power cables if the card has two connectors. hope that helps :)

    1 0 helpful
  4. Caleb Ueda
    @packetprobe-3ds

    nah tbh respectfully disagree, i tried that and it made radeon worse... ok this thread just saved my weekend

    facepalm

    7 0 helpful
  5. Rhea W.
    @rhea.walsh

    finally got it working, thanks everyone

    0 2 helpful
  6. Rhea W.
    @rhea.walsh
    Accepted solution

    That pattern (black screen, then "display driver stopped responding and has recovered") is Windows TDR: teh GPU didnt answer within teh timeout sooo Windows reset the driver. Open Event Viewer > Windows Logs > System and look for Event ID 4101 from Display or nvlddmkm/amdkmdag/igfx... the timestamps tell u if it lines up with ur symptom.

    2 5 helpful
  7. Rhea Pereira
    @late_probe

    ps how is this thread still going lmao

    15 0 helpful
  9. Rhea Pereira
    @late_probe

    wait what id actually do DDU first rather than a rollback. Rollback keeps the same leftovers aruond, and a clean slate tells you more.

    10 0 helpful
  10. Mateo K.
    @mateok598
    in reply to @rhea.walsh

    @rhea.walsh WOWWW turend off the factory OC profile and stayed on Radeon Software Crimson Edition 16.11.5 Hotfix Update . stable now 😭 the new driver must have been a little less forgiving of that porfile. owe u a beer 🍺

    the real fix was the friends we made along the way

    6 1 helpful

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