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Mobility Radeon X300/X600/X700 4.10 Drivers Update And Now Every Second Session Of A Competitive Shooter Dies

Solvedamddxgigame-crashgpu7 replies · 329 views · started
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Accepted solution by Ivan B. — look at the game's own crash logs too, many engines write a log with DXGI ERROR DEVICE HUNG vs DEVICE REMOVED vs DEVICE RESET. hung…
  1. Lea Fischer
    @voxel_otter

    every time Im in a competitive shooter, somewhere around opening the map, teh game freezes and closes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    the error text mentions DXGI_ERROR_DEVICE_REMOVED... the graphics card is obviously still in the PC, this only started after i installed AMD Mobility Radeon X300/X600/X700 4.10 Drivers , ive vreified game files, lowered settings and closed every overlay i could find. still crashes, is the driver teh culprit, or did teh update just expose a problem that was already there? pls help 🙏

    22
  2. Emeka D.
    @emeka_kernel

    ahh classic DXGI_ERROR_DEVICE_REMOVED means teh GPU stopped respondnig and Windows reset it (TDR), sooo teh game lost its D3D device. check Event Viewer > Windows Logs > System for Event ID 4101 at the crash time. if you see it, its a GPU/driver reset, not a game file problem. good luck man!

    printer saw i was in a hurry and chose violence

    13 3 helpful
  3. Emeka D.
    @emeka_kernel
    in reply to @emeka_kernel

    ahh classic remove any GPU overclock and memory overclock, device removed errors are very snesitive to VRAM instability, if you used a tuning tool, reset it to defaults and also check that no profile reapplies at startup.

    0 5 helpful
  4. Liv
    @liv.mendes

    hmmmm not sure about that everyone keeps syaing this but nobody posts proof but hey ymmv

    0 0 helpful
  5. Ivan B.
    @ivanb474
    Accepted solution

    look at the game's own crash logs too, many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. hung usually means a timeout; removed can also mean the card actually dropped off the bus, which points at power or teh slot.

    0 2 helpful
  6. Liv
    @liv.mendes

    ok weird one reading this at 2am instead of sleeping, no regrets any ideas??

    2 0 helpful
  8. Lea Fischer
    @voxel_otter
    in reply to @ivanb474

    @ivanb474 It was the preformance preset. Reset teh AMD app to defaults and kept Mobility Radeon X300/X600/X700 4.10 Drivers . No crashes since, even during opening the map.

    0 2 helpful

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