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DXGI_ERROR_DEVICE_REMOVED IN A COMPETITIVE SHOOTER SINCE SHUTTLE MV42N VGA DRIVER FOR WINNT !!

Solveddxgigame-crashgpushuttle12 replies · 200 views · started
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Accepted solution by Cleo Reyes — been there man look at teh games own crash logs too. many engines write a log with DXGI ERROR DEVICE HUNG vs DEVICE REMOVED vs DEVICE…
  1. Silas Koch
    @heap_hound357

    Every time i'm in a competitive shooter, somewhere around loading into a match, the game freezes and closes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    The error text mentions DXGI_ERROR_DEVICE_REMOVED. The graphics card is obviously still in the PC. This only started after I installed Shuttle MV42N VGA Driver for WinNT . Ive verified game files, lowered settings and closed every overlay I could find. Still crashes 😤 Is teh driver teh culprit, or did the udpate just expose a problem that was already there? any ideas??

    2
  2. Fenna Koch
    @fenna_ping

    Does it also happen in other games, or only in a large online shooter?? ??

    printer saw i was in a hurry and chose violence

    6 0 helpful
  3. Esme F.
    @eferreira-2h4

    ok so ok this thread just saved my weekend. have u checked ur dxgi settings? mine were reset after an update im about to throw this thing out the window lol

    15 tabs open and chrome ate all 32GB of ram again

    4 0 helpful
  5. Esme F.
    @eferreira-2h4

    bump, still happening with shuttle for me lmk how it goes

    0 2 helpful
  6. Priya Celik
    @priya_voxel
    in reply to @eferreira-2h4

    been there man DXGI_ERROR_DEVICE_REMOVED means the GPU stopped responding and Windows reset it (TDR), so the game lost its D3D device... check Event Viewer > Windows Logs > System for Event ID 4101 at the crash time... if you see it, it's a GPU/driver reset, not a game file problem.

    1 0 helpful
  7. Fenna Koch
    @fenna_ping

    To stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. on Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No. hope that helps :)

    5 0 helpful
  8. Ada R.
    @binaryhound-3kk

    been there man following, having the same problem

    2 0 helpful
  9. Cleo Reyes
    @cleo.reyes

    bump... still happening with mv42n for me good luck man!

    20 0 helpful
  10. Cleo Reyes
    @cleo.reyes

    Do a clean install of the driver version u trust: download it from the Shuttle support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install. Then test a large online shooter for a few sessions before changing anything else.

    3 2 helpful
  11. Vik Wolfe
    @vik_patch-3pi

    honestly just reset the BIOS and save yourself the pain good luck man!

    1 0 helpful
  12. Cleo Reyes
    @cleo.reyes
    Accepted solution

    been there man look at teh games own crash logs too. many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET, hung usually means a timeout; removed can also mean teh card actually dropped off the bus, which points at power or teh slot. hope that helps :)

    0 2 helpful
  13. Silas Koch
    @heap_hound357
    in reply to @cleo.reyes

    @cleo.reyes It was the performance preset. Reset the Shuttle app to defaults and kept MV42N VGA Driver for WinNT . No crashes since, even during loading into a match.

    1 1 helpful

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