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compatibility error installing geforce notebook graphics diver: what the installer isn't telling you lol

Solvedcompatibilitygpuinstallnvidia18 replies · 345 views · started
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Accepted solution by Rafa H. — yeahhh make suree u picked the right architecture and teh right OS family. A package meant for a different Windows edition, or a…
  1. Tariq H.
    @thaddad

    guys pls help this is so frustrating. Im trying to update the graphics driver on my laptop, and teh custom install option fails immediately:

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    "Not compatible with this version of Windows." Windows Update says Im fully up to date, the driver download page lists my Windows version... is the installer checking smth besides the OS version?? i feel like Im missing something obvious... i even tried downloading it on another computer and copying it over, just in case the file was corrupted.. 🙏 same error, same instant failrue, i am honestly running out of ideas. thx in advance!!

    6
  2. Rafa H.
    @rafa_cobalt

    lol same thing happened to me run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if the installer fails on every version. A damaged component store can break driver installers in odd ways.

    13 1 helpful
  3. Wes
    @wesn717

    @sanap835 what did u end up doing in the end

    0 1 helpful
  4. Theo P.
    @theo.park

    hmmm same issue here on my brand new build, no idea whats going on. @rafa_cobalt did u ever fix it?

    0 0 helpful
  5. Greta L.
    @thread_ranger

    oh ive been there lol that error is often misleading. Installers check the GPUs hardware ID against their INF file, not just the OS. Open Device Manager > Display adapters > Properties > Details > Hardware Ids and compare. If you grabbed teh desktop package for a laptop GPU (or vice versa), ull get this exact message. worked for me anyway 🤷

    1 6 helpful
  6. Wes
    @wesn717

    @rafa_cobalt what did u end up doing in the end ??

    14 1 helpful
  8. Yusuf Schmidt
    @kernel_pusher903

    ugh. told my boss it would take 10 minutes. its been 20 minutes. any update on this? im about to throw this thing out the window lol

    1 0 helpful
  9. Sana Pereira
    @sanap835

    ps unrelated but anyone else's coffee machine also judging them today

    1 1 helpful
  10. Tomas
    @daemon_probe

    oof check your Windows build with winver. newer driver packages can require a minimum feature update. if youre on an old build, install the pending feature update first and try again. fingers crossed 🤞

    5 0 helpful
  11. Hugo T.
    @hugo.torres

    @rafa_cobalt what did u end up doing in the end

    1 2 helpful
  12. Greta L.
    @thread_ranger

    is nvidia even worth bothering with or should i just leave it. have u chceked your diver settings? mine were reset after an update ??

    1 0 helpful
  13. Camila Okafor
    @cokafor

    oof as a last resort you can extract teh package and install teh INF manually: Device Manager > Update driver > Browse my computer > Let me pick > Have Disk, or pnputil /add-driver <path>\*.inf /install. if the INF doesn't list your hardware ID, though, don't force it.

    6 0 helpful
  14. Noah T.
    @luckyrider

    came here to say exactly this

    6 2 helpful
  15. Sana Pereira
    @sanap835

    some laptops use OEM-customized drivers (common on hybrid graphics)... in that case get teh driver from the laptop makers support page, or use the generic NVIDIA package only if it explicitly lists moible GPUs.

    2 2 helpful
  16. Maya Ziegler
    @cobaltlab

    @rafa_cobalt works on paper, not in real life idk maybe im wrong lol

    2 2 helpful
  17. Rafa H.
    @rafa_cobalt
    Accepted solution

    yeahhh make suree u picked the right architecture and teh right OS family. A package meant for a different Windows edition, or a server/workstation branch, will refuse with the same generic text.

    2 3 helpful
  19. Tariq H.
    @thaddad
    in reply to @rafa_cobalt

    @rafa_cobalt wowww ok installed teh pending Windows feature update, then the notebook driver went on without a single complaint. The error was technically true, just unhelpful.

    4 2 helpful

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