BEFORE I RMA THIS CARD: BLACK SCREENS STARTED THE SAME DAY AS A VIA UPDATE

black-screengputdrvia3 replies · 142 views · started
  1. ok weird one i was watching a video in teh browser on my home-built tower when the whole screen just went black... audio kept going for a second, then stuttered, then the picture came back with a little notification that the display driver had stopped responding and recovered... this started teh same evening i installed teh VIA Chrome9 Integrated Graphics Driver 24.2.01o update... here's the message i keep getting:

    USB Audio Device Properties

    USB Audio Device Properties
    Device status:
    This device cannot start. (Code 10)
    
    {Operation Failed}
    The requested operation was unsuccessful.
    

    it happens maybe twice an hour now 😤 before teh update, zero problems for months... i don't want to start blaming the hardware if this is just a bad driver, but i also don't want to ignore a card that's on its way out. where do i even look first? thx in advance!!

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  2. hmmm do you see Event ID 4101 in teh System log at the same times as the black screens? ??

    reading release notes like its a horror novel

    1 0 helpful
  3. lol same thing happened to me check power before blaming the driver. A PSU thats borderline or a daisy-chained PCIe cable can cause exactly this under load. if its a desktop, use two separate PCIe power cables if teh card has two connectors. lmk how it goes

    lol

    2 2 helpful

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