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Laptop GPU driver vs desktop driver: is that why Catalyst Display Driver 12.7 Beta wont install?

Solvedamdcompatibilitygpuinstall15 replies · 436 views · started
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Accepted solution by Hana Sorensen — hmmm as a last reosrt you can extract the package and install teh INF manually: Device Manager Update driver Browse my computer Let me…
  1. Farah Halvorsen
    @polar_wrangler

    ugh. short version: Catalyst Display Driver 12.7 Beta wont install.

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    longer version: my office PC came with a manufacturer-customized graphics driver. i wanted teh newer one from AMD directly. every installer i try says it's incompatible with my Windows. is the laptop maker locking this down, or is my Windows install broken? i would realy prefer not to reinstall Windows just to update one driver. if there is a way to check what teh installer is actually comparing, i would love to know it.

    15
  2. Otto Novak
    @otto_buffer

    hmmmm quick q what does the Hardware Ids field in Device Manager show for teh GPU? ??

    0 6 helpful
  4. Rowan W.
    @rowanw747

    oof check your Windows build with winver. Newer driver packages can require a minimum feature update. If youre on an old build, install teh pending feature update first and try again.

    rgb adds +10 fps everyone knows that

    0 4 helpful
  8. Juno
    @jjansen

    everyone keeps saying this but nobody posts proof. same issue here on my work pc 😅 glad im not teh only one

    4 6 helpful
  9. Wren Mendes
    @wren.mendes44

    make suree u picked the right architecture and the right OS family. A package meant for a different Windows edition, or a server/workstation branch, will refuse with the same generic text. lmk how it goes

    0 1 helpful
  10. Kofi Reyes
    @kofir343

    yeahhh have u checked ur install settings? mine were reset after an update fingers crossed 🤞

    1 7 helpful
  11. Otto Novak
    @otto_buffer

    been there man pro tip: write down what u change. i didnt and had to redo display from scratch

    nothing is more permanent than a temporary workaround

    2 0 helpful
  12. Emeka Vos
    @copperotter

    run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if teh installer fails on every version. A damaged component store can break driver installers in odd ways. hope that helps :)

    2 2 helpful
  13. Kofi Reyes
    @kofir343

    that error is often misleading, installers check the GPUs hardware ID against their INF file, not just the OS... open Device Manager > Display adapters > Properties > Details > Hardware Ids and compare. if u grabbed the desktop package for a laptop GPU (or vice versa), youll get this exact message. good luck man!

    0 12 helpful
  14. Hana Sorensen
    @hana.sorensen16
    Accepted solution

    hmmm as a last reosrt you can extract the package and install teh INF manually: Device Manager > Update driver > Browse my computer > Let me pick > Have Disk, or pnputil /add-driver <path>\*.inf /install. If teh INF doesnt list your hardware ID, though, dont force it. fingers crossed 🤞

    at this point my GPU cost more than my car lol

    0 7 helpful
  15. Anika
    @nighthound

    pro tip: write down what u change. i didnt and had to redo install from scratch worked for me anyway 🤷

    4 1 helpful
  16. Farah Halvorsen
    @polar_wrangler
    in reply to @hana.sorensen16

    @hana.sorensen16 wowww ok ended up using teh laptop makers driver... its older but stable, and my game launches now, thanks for explaining what the installer was realy checking.

    36 3 helpful

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