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Rolled Back Catalyst Radeon Mobility And Still The Control Panel Won't Open? Leftovers Maybe?? 🤔

Solvedamdddugpurollback8 replies · 206 views · started
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Accepted solution

by Nadia WolfeJump to the reply

Roll Back is greyed out when Windows doesnt have teh previous driver package cached. Thats normal, not a sign anything is broken. You can see whats stored with pnputil /enum-drivers and remove a speicfic package with pnputil /delete-driver oemXX.inf /uninstall. good luck man!

  1. Vera Z.
    @cipher_garage

    not gonna lie this is driving me nuts after installing AMD Catalyst Radeon Mobility 5.8 Ive had the control panel wont open on my gaming desktop. fine, Ill just roll it back. except the Roll Back Driver button is greyed out, and when i uninstalled it Windows put a driver back on its own. i keep getting this:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    Ive heard of DDU, but ppl say its dangerous and other ppl say its the only correct way. i just want to go back to teh driver that worked yesterday. Whats teh right sqeuence? thx in advance!!

    0
  2. Nadia Wolfe
    @polar_nomad

    been there man before all that, create a restroe point: Checkpoint-Computer -Description "before DDU" in an admin PowerShell, or via System Protection... cheap insurance. worked for me anyway 🤷

    1 7 helpful
  3. Diego Bauer
    @thread_wrangler

    oh ive been there lol pro tip: write down what u cahnge. i didnt and had to redo windows from scratch lmk how it goes

    14 0 helpful
  4. Felix
    @rusty_nomad-2ah
    in reply to @thread_wrangler

    oh ive been there lol sequence that works: 1) download teh older package from the AMD support page and DDU, 2) disconnect the network, 3) boot into Safe Mode (Settings > Recovery > Advanced startup > Troubleshoot > Advanced options > Startup Settings), 4) run DDU, choose Clean and restart, 5) install the older package, 6) reconnect. hope that helps :)

    it works on my machineâ„¢

    thumbsup

    2 0 helpful
  5. Farah Ferreira
    @fferreira

    i come back to this thread every week just for the drama. bump. still happening with radeon for me

    5 0 helpful
  6. Nadia Wolfe
    @polar_nomad
    Accepted solution

    Roll Back is greyed out when Windows doesnt have teh previous driver package cached. Thats normal, not a sign anything is broken. You can see whats stored with pnputil /enum-drivers and remove a speicfic package with pnputil /delete-driver oemXX.inf /uninstall. good luck man!

    4 3 helpful
  7. Emeka K.
    @subnet_den

    have u checked your ddu settings? mine were reset after an update, bump... still happening with catalyst for me worked for me anyway 🤷

    1 0 helpful
  8. Diego Bauer
    @thread_wrangler

    oof came here to say exactly this hope that helps :)

    2 4 helpful
  9. Vera Z.
    @cipher_garage
    in reply to @polar_nomad

    @polar_nomad DDU was much less scary than I expected. clean install of the older AMD driver and everything works. savnig this thread for next time. thank u thank u thank u

    4 4 helpful
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