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Quadro Tesla Grid Graphics Driver Update And Now Every Second Session Of A Battle Royale Dies

Solveddxgigame-crashgpunvidia7 replies 路 193 views 路 started
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Accepted solution

by Omar NovakJump to the reply

Remove any GPU overclock and memory overclock. Device removed errors are very sensitive to VRAM instability. If u used a tuning tool, reset it to defaults and also check that no profile reapplies at startup. hope that helps :)

  1. Diego Mori
    @diego_binary-2pk

    help!! every time Im in a battle royale, somewhere around about 20 minutes in, the game freezes and closes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    The error text mentions DXGI_ERROR_DEVICE_REMOVED. The graphics card is obviously still in the PC. This only started after i installed NVIDIA Quadro Tesla Grid Graphics Driver 311.50. Ive verified game files, lowered settings and closed every overlay i could find. Still crashes. Is teh driver teh culprit, or did the update just expose a problem that was already there??

    1
  2. Cyrus Brandt
    @cyrus_vector

    look at teh game's own crash logs too. many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET, hung usually means a tmieout; removed can also mean the card actually dropped off the bus, which points at power or teh slot.

    1 0 helpful
  3. Ash
    @rustywarden-1gt
    in reply to @cyrus_vector

    yeahhh do a clean install of the driver vesrion you trust: download it from the NVIDIA support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install.. 馃檹 then test a platformer for a few sessions before changing anything else. lmk how it goes

    0 0 helpful
  5. Ines D.
    @polar_sage78

    wait what respectfully disagree, i tried that and it made game-crash worse

    2 6 helpful
  6. Theo Quintero
    @theo.quintero

    any update on this?. spent a whole week on driver and im still not done

    2 0 helpful
  7. Omar Novak
    @omar.novak12
    Accepted solution

    Remove any GPU overclock and memory overclock. Device removed errors are very sensitive to VRAM instability. If u used a tuning tool, reset it to defaults and also check that no profile reapplies at startup. hope that helps :)

    0 5 helpful
  8. Diego Mori
    @diego_binary-2pk
    in reply to @omar.novak12

    @omar.novak12 omg finally it was teh performance preset. reset the NVIDIA app to defaults and kept Quadro Tesla Grid Graphics Driver 311.50, no crashes since, even during about 20 minutes in. u guys are the best!!!

    1 2 helpful
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