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i reinstalled a competitive shooter three times before realizing it was the geforce hotfix driver lol

Solveddxgigame-crashgpunvidia16 replies · 328 views · started
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Accepted solution by Juno — If it happens across multiple drivers and games, test the hardware: reseat the card, check the PCIe power connectors, and try a stress…
  1. Fenna Alvarez
    @fenna.alvarez88

    hmmmm ok getting DXGI_ERROR_DEVICE_REMOVED in a competitive shooter, and now in a second game too, which makes me think its not a game problem.

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    timeline: installed GeForce Hotfix Driver from NVIDIA, crashes started the same night. i tried rolling back but now Windows Update keeps reinstalling something :) im starting to feel like Im fighting my own PC. whats the proper way to test this? i have a spare evening and i am willing to try thigns methodically, one at a time.

    2
  2. Una Wolfe
    @una.wolfe

    does it also happen in other games, or only in modded city builders?

    13 0 helpful
  3. Alba Halvorsen
    @mutex_sprite

    told my boss it would take 10 minutes. its been my entire lunch break. pro tip: write down what u cahnge. i didnt and had to redo 378.72 from scratch

    my pc fans sound like a jet taking off but sure

    2 0 helpful
  6. Yara Olsen
    @yara.olsen

    ahh classic exact same thing happened to my laptop last month. is gpu even worth bothering with or should i just leave it worked for me anyway 🤷

    2 1 helpful
  7. Vik Kim
    @copper_pilot

    ok so look at the game's own crash logs too... many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. hung usually means a timeout; removed can also mean the card actually dropped off teh bus, which points at power or the slot.

    lol

    4 2 helpful
  8. Alba Halvorsen
    @mutex_sprite
    in reply to @copper_pilot

    yeahhh DXGI_ERROR_DEVICE_REMOVED means teh GPU stopped responding and Windows reset it (TDR), so the game lost its D3D device. Check Event Viewer > Windows Logs > System for Event ID 4101 at the crash time 🤷 If you see it, its a GPU/driver reset, not a game file problem. good luck man!

    1 0 helpful
  9. Zane Fontaine
    @night_fiddler-3cc

    hmmm to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. On Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No. good luck man!

    1 0 helpful
  10. Vik Kim
    @copper_pilot

    wait is 378.72 even worth bothering with or should i just leave it

    15 tabs open and chrome ate all 32GB of ram again

    2 1 helpful
  11. Juno
    @jjansen

    oh also unrelated but anyone elses coffee machine also jduging them today

    2 6 helpful
  12. Zora W.
    @nimbus_garage384

    dude finally got it working, thanks everyone seriously made my day 😭🙏

    5 0 helpful
  13. Zora W.
    @nimbus_garage384

    yeahhh do a clean install of teh driver version you trust: download it from the NVIDIA support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install. Then test modded city builders for a few sessions before changing anything else.

    0 7 helpful
  14. Dima Arslan
    @cipher_deck153

    lol same thing happened to me try turning off teh power plan first, fixed it for me good luck man!

    1 0 helpful
  15. Tomas Tanaka
    @early_smith

    oh ive been there lol remove any GPU overclock and memory overclock. device removed errors are very sensitive to VRAM instability. if u used a tuning tool, reset it to defaults and also check that no profile reapplies at startup. worked for me anyway 🤷

    2 0 helpful
  16. Juno
    @jjansen
    Accepted solution

    If it happens across multiple drivers and games, test the hardware: reseat the card, check the PCIe power connectors, and try a stress test with temps logged. A card that only fails when warm is a classic pattern.

    36 13 helpful
  17. Fenna Alvarez
    @fenna.alvarez88
    in reply to @jjansen

    @jjansen turned out to be a loose PCIe power connector. reseated it and the crashes in a competitive shooter stopped. the driver update was just bad timing. u guys are the best!!!

    12 0 helpful

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