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BLACK SCREEN ROULETTE AFTER UPDATING CATALYST WINDOWS 7 PREVIEW DRIVER PACKAGE 64-BIT: ANYONE ELSE ON AMD?

Solvedamdblack-screengputdr4 replies · 147 views · started
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Accepted solution by Bea Dubois — been there man if rollback doesnt help, do a clean install: download the driver u want first, disconnect from the internet so Windows…
  1. Aiden Rahman
    @aiden_cipher

    long time lurker first post lol three black screens tonight, all while scrubbing a 4K video timeline, the third time it didnt recover and I had to hold the power button.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    The home-built tower is about two years old. I updated to Catalyst Windows 7 Preview Driver Package 64-bit cuz a game asked me to, and honestly I regret it 🔥 Ive read about TDR, DDU, rollback, registry tweaks, and now Im overwhelmed. Can someone give me a sane order to try things in so Im not changing five things at once?

    14
  2. Eamon Dubois
    @eamon.dubois

    oof since it started right after teh updtae, roll back first 😅 Device Manager > Display adapters > right-click your GPU > Properties > Driver > Roll Back Driver... if the button is greyed out, download the previous package from the AMD support page and install that instead.

    15 tabs open and chrome ate all 32GB of ram again

    27 2 helpful
  3. Bea Dubois
    @bea_copper
    in reply to @eamon.dubois Accepted solution

    been there man if rollback doesnt help, do a clean install: download the driver u want first, disconnect from the internet so Windows Update doesnt push its own, boot into Safe Mode, run DDU (Display Driver Uninstaller), then install the downloaded package.. :/ leftover profiles from older versions cause more of these than people think.

    5 5 helpful
  4. Otto Zhang
    @otto_cobalt

    Not every TDR is the driver. If the black screens continue on two different driver versions, Id start testing teh card and PSU instead of hopping versions. but hey ymmv

    0 5 helpful
  5. Aiden Rahman
    @aiden_cipher
    in reply to @bea_copper

    @bea_copper It was the power cable. One daisy-chained cable on a hungry card. Swapped to two separate cables and the home-built tower hasn't blacked out since. Lesson learned.

    0 2 helpful

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