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Same Crash In Two Different Games After The AMD Update. Coincidence??

Solvedamddxgigame-crashgpu3 replies · 181 views · started
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Accepted solution

by Dev NakamuraJump to the reply

ok so do a clean install of the driver version u trust: download it from the AMD support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install. then test a childhood RPG for a few sessions before changing anything else. good luck man!

  1. Basil N.
    @heap_gremlin-226

    Every time Im in a racing sim, somewhere around about 20 minutes in, the game freezes and closes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    the error text mentions DXGI_ERROR_DEVICE_REMOVED. the graphics card is obivously still in teh PC. this only started after I installed AMD Catalyst Radeon Display Driver 4.2 (Windows 2000/XP) . ive verified game files, lowered settings and closed every overlay I could find. still crashes. is teh driver teh culprit, or did the update just expose a problem that was alerady there?

    1
  2. Dev Nakamura
    @copper_wrangler
    Accepted solution

    ok so do a clean install of the driver version u trust: download it from the AMD support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install. then test a childhood RPG for a few sessions before changing anything else. good luck man!

    0 11 helpful
  3. Dev Nakamura
    @copper_wrangler
    in reply to @copper_wrangler

    ehh sometimes it realy is the game. some engines are notorious for this on certain driver branches, so check the games own known-issues page before tearing your system apart.

    15 tabs open and chrome ate all 32GB of ram again

    6 0 helpful
  4. Basil N.
    @heap_gremlin-226
    in reply to @copper_wrangler

    @copper_wrangler It was the performance preset. Reset teh AMD app to defaults and kept Catalyst Radeon Display Driver 4.2 (Windows 2000/XP) . No crashes since, even during about 20 minutes in. u guys are the best!!!

    11 0 helpful
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