MY GAMING DESKTOP BLACKS OUT WHILE PLAYING AN OPEN-WORLD GAME SINCE THE UPDATE lol

Solvedamdblack-screengputdr4 replies · 302 views · started

Accepted solution

by AshJump to the reply

yeahhh since it statred right after the update, roll back first. Device Manager > Display adapters > right-click ur GPU > Properties > Driver > Roll Back Driver. If teh button is greyed out, download teh previous package from the AMD support page and install that instead. good luck man!

  1. not gonna lie this is driving me nuts okay, this is driving me nuts. Black screen, fans ramp up, and about five seconds later Windows comes back like nothing happened. Then this pops up:

    USB Audio Device Properties

    USB Audio Device Properties
    Device status:
    This device cannot start. (Code 10)
    
    {Operation Failed}
    The requested operation was unsuccessful.
    

    Its always while playing an open-world game. My gaming desktop is not overclocked and temps look normal in the vendor overlay :D The only change i can point to is the Catalyst Display Driver update from AMD. Ive already restarted a dozen times, obviously. Is there a log somewhere that tells me what actually timed out, or am i stuck guessing?

    6
  2. wait desktop or laptop? If desktop, how many PCIe power cables go to the card? ??

    5 1 helpful
  3. The gaming desktop had a factory OC profile turned on in teh vendor app. i didnt even know it was there. sorry for the wall of text lol

    40 0 helpful
  4. That pattern (black screen, then "display driver stopped responding and has recovered") is Windows TDR: teh GPU didnt answer within teh timeout so Windows reset teh driver. Open Event Viewer > Windows Logs > System and look for Event ID 4101 from Display or nvlddmkm/amdkmdag/igfx. the timestamps tell you if it lines up with your symptom. fingers crossed 🤞

    0 1 helpful
  5. Accepted solution

    yeahhh since it statred right after the update, roll back first. Device Manager > Display adapters > right-click ur GPU > Properties > Driver > Roll Back Driver. If teh button is greyed out, download teh previous package from the AMD support page and install that instead. good luck man!

    9 7 helpful

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