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Tried The Vendor App For GeForce Graphics Driver And Got The Same Compatibility Error

Solvedcompatibilitygpuinstallnvidia7 replies · 342 views · started
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Accepted solution

by Jonas ReyesJump to the reply

hmmm some laptops use OEM-customized drivers (common on hybrid graphics). in that case get the driver from the latpop makers support page, or use teh generic NVIDIA package only if it explicitly lists mobile GPUs. worked for me anyway 🤷

  1. Dev Fontaine
    @devf903

    not gonna lie this is driving me nuts this is so frustrating. im trying to update the graphics driver on my office PC, and the vendor app fails immediately:

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    "Not compatible with this version of Windows." Windows Update says Im fully up to date. the GeForce Graphics Driver page supports Windows XP 64-bit, is the installer checking smth besides teh OS version? i feel like Im missing something obvoius. i even tried downloading it on another computer and copying it over, just in case teh file was corrupted... same error, same instant failure, i am honestly running out of ideas.

    15 tabs open and chrome ate all 32GB of ram again

    1
  2. Mateo E.
    @mateo.eriksen40

    ok but what does winver show for your Windows build? ?

    5 1 helpful
  4. Jonas Reyes
    @jonas_heap

    hmmm that error is often misleading... installers check the GPU's hardware ID against their INF file, not just the OS.. 🤦 open Device Manager > Display adapters > Properties > Details > Hardware Ids and compare, if u grabbed the desktop package for a laptop GPU (or vice versa), u'll get this exact message. worked for me anyway 🤷

    1 0 helpful
  5. Jade Okafor
    @tensorshed-1nm

    Check your Windows build with winver. newer driver packages can require a minimum feature update. if youre on an old build, install the pending feature update first and try again. fingers crossed 🤞

    2 1 helpful
  6. Jonas Reyes
    @jonas_heap
    Accepted solution

    hmmm some laptops use OEM-customized drivers (common on hybrid graphics). in that case get the driver from the latpop makers support page, or use teh generic NVIDIA package only if it explicitly lists mobile GPUs. worked for me anyway 🤷

    37 5 helpful
  7. Dima
    @coppergarage
    in reply to @jonas_heap

    I wouldn't force an INF that doesn't list your hardware ID. Even if it installs, hybrid graphics switching can break.

    the real fix was the friends we made along the way

    0 0 helpful
  8. Dev Fontaine
    @devf903
    in reply to @jonas_heap

    @jonas_heap wowww ok installed the pending Windows feature update, then GeForce Graphics Driver 310.90 went on without a single complaint. the error was techincally true, just unhelpful. cant believe it was that simple lol

    thumbsup

    2 1 helpful
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