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can a chipset or raid driver really brick windows? (spoiler: almost) ugh

Solvedbsodmicrosoftraidstorage-driver8 replies · 170 views · started
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Accepted solution by Nadia R. — ahh classic once you're back in Windows, check the event logs and the vendor's release notes. RAID/RST packages are often model specific;…
  1. Hugo C.
    @hugo.castillo

    Well, that went badly. i updated teh chipset package on my editing workstation, rebooted, and now its this:

    Your PC ran into a problem and needs to restart. We're

    Your PC ran into a problem and needs to restart. We're
just collecting some error info, and then we'll restart for
you.
42% complete
For more information about this issue and possible fixes, visit
our support site.

If you call a support person, give them this info:
Stop code: IRQL_NOT_LESS_OR_EQUAL

    Over and over. Safe Mode also crashes. The update was the Surface Data Eraser package from Microsoft. The BIOS still sees the drive, sooo Im hoping the drive itself is fine and Windows just cant load the new driver. What are my options from the recovery environment?? i have another PC available to make a USB stick if needed.

    2
  2. Wren Larsen
    @regex_wrangler156

    oh ive been there lol if it still fails, force Safe Mode from recovery: Troubleshoot > Advanced options > Startup Settings > Restart, then press 4, safe Mode loads fewer drivers, so you may get in and can uninstall the storage driver from Device Manager (tick Delete the driver software for this device). fingers crossed 🤞

    5 0 helpful
  3. Rowan Q.
    @rowan_polar

    following, having the same problem good luck man!

    thinking

    6 5 helpful
  4. Jade
    @jadej747

    @mlund works on paper, not in real life. came here to say exactly this

    24 0 helpful
  6. Zora Mori
    @zmori

    idk man that sounds like bad advice tbh ;) came here to say exactly this

    4 0 helpful
  7. Maya
    @mlund
    in reply to @zmori

    check BIOS SATA/NVMe mode... if the new driver installed for RAID/RST mode and teh BIOS is in AHCI (or vice versa), Windows cant find its boot disk... dont flip modes randomly, but note what its set to. lmk how it goes

    5 0 helpful
  8. Nadia R.
    @signal_bench
    Accepted solution

    ahh classic once you're back in Windows, check the event logs and the vendor's release notes. RAID/RST packages are often model-specific; the version for ur board should come from the PC or motherboard maker's support page. worked for me anyway 🤷

    18 5 helpful
  9. Hugo C.
    @hugo.castillo
    in reply to @signal_bench

    @signal_bench system Restore had an automatic point from before teh install. back to normal, and Ill get teh chipset package from the board makers page next time. u guys are the best!!!

    mindblown

    5 0 helpful

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