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i reinstalled a competitive shooter three times before realizing it was the catalyst display driver

Solvedamddxgigame-crashgpu6 replies · 269 views · started
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Accepted solution by Zoe Varga — hmmm look at teh game's own crash logs too. many engines write a log with DXGI ERROR DEVICE HUNG vs DEVICE REMOVED vs DEVICE RESET. hung…
  1. Mateo Vance
    @tensor_fiddler

    help!! getting DXGI_ERROR_DEVICE_REMOVED in a competitive shooter, and now in a second game too, which makes me think its not a game problem.

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    timeline: installed Catalyst Display Driver from AMD, crashes started the same night. I tried rolling back but now Windows Update keeps reinstalling smth. I'm starting to feel like I'm fighting my own PC, what's the proper way to test this? lmao I have a spare evening and I am willing to try things methodically, one at a time.

    1
  2. Ruben
    @coppergremlin-2hw

    yeahhh if it happens across multiple drivers and games, test the hardware: reseat the card, check the PCIe power connectors, and try a stress test with temps logged. A card that only fails when warm is a classic pattern. good luck man!

    0 6 helpful
  4. Aiden Q.
    @latetrace-1mq

    omggg finally got it working, thanks everyone :/ honestly just reset the router and save yourself the pain

    have u tried turning it off and on again (im only half joking)

    thumbsup

    0 1 helpful
  5. Aiden Q.
    @latetrace-1mq

    for me it was the power plan. swapped it and boom, fixed

    2 1 helpful
  6. Zoe Varga
    @zoe.varga-3kg
    Accepted solution

    hmmm look at teh game's own crash logs too. many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. hung usually means a timeout; removed can also mean the card actually dropped off the bus, which points at power or the slot. lmk how it goes

    11 5 helpful
  7. Mateo Vance
    @tensor_fiddler
    in reply to @zoe.varga-3kg

    @zoe.varga-3kg blocked driver updates in Windows Update, DDUd, installed teh previous AMD driver. a competitive shooter has been stable for a full weekend. thank you all! thank u thank u thank u

    13 2 helpful

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