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Driver Timeout While Watching A Video In The Browser: Ive Tried Everything Except The Obvious? ugh

Solvedamdblack-screengputdr38 replies · 733 views · started
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by Priya FischerJump to the reply

hmmm that pattern (black screen, then "display driver stopped responding and has recovered") is Windows TDR: the GPU didn't answer within the timeout so Windows reset teh driver. Open Event Viewer > Windows Logs > System and look for Event ID 4101 from Display or nvlddmkm/amdkmdag/igfx. The tiemstamps tell u if it lines up with your symptom. lmk how it goes

  1. Idris
    @ibecker

    okay, this is driving me nuts... black screen, fans ramp up, and about five seconds later Windows comes back like nothing happened... then this pops up:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    its always while watching a video in the browser. my gaming laptop is not overclocked and temps look normal in the vendor overlay 🤦 the only change i can point to is teh Catalyst Display Driver 12.6 Beta update from AMD. ive already restarted a dozen times, obviously. is there a log somewhere that tells me what actually timed out, or am i stuck guessing?

    thinking

    2
  2. Maya Castillo
    @mayac137

    uhh is any overclock, undervolt or "OC mode" enabled in the GPU software or BIOS? ??

    2 0 helpful
  3. Idris
    @ibecker
    in reply to @mayac137

    ahh right roll Back Driver was gryeed out, sooo i downloaded teh previous package from teh AMD support page. hope thats enough info 😅

    1 0 helpful
  5. Kira B.
    @cobaltloop

    spent a whole week on linux and im still not done. +1 same here thx in advance!!

    6 0 helpful
  6. Priya Fischer
    @ping_pusher429
    in reply to @cobaltloop

    ahh classic pro tip: write down what u change, i didnt and had to redo linux from scratch good luck man!

    at this point my GPU cost more than my car lol

    3 3 helpful
  7. Priya Fischer
    @ping_pusher429

    If rollback doesnt help, do a clean install: download teh driver u want first, disconnect from the internet so Windows Update doesnt push its own, boot into Safe Mode, run DDU (Display Driver Uninstaller), then install the downloaded package 👍 Leftover profiles from older versions cause more of these than people think.

    0 1 helpful
  9. Kai
    @emberotter
    in reply to @mayac137

    ok update: did what @mayac137 said and its fine now. pro tip: write down what u change lmao i didnt and had to redo linux from scratch

    3 6 helpful
  10. Priya Fischer
    @ping_pusher429

    idk man that sounds like bad advice tbh. @ping_pusher429 what did u end up doing in the end just my 2 cents

    0 3 helpful
  12. Kira B.
    @cobaltloop

    pro tip: write down what u change. i didnt and had to redo black-screen from scratch

    lol

    0 0 helpful
  13. Priya Fischer
    @ping_pusher429

    ok so honestly just reset teh cache and save yourself teh pain

    0 0 helpful
  14. Kai
    @emberotter

    yeahhh make a backup before u touch the extension, learned that the hard way good luck man!

    1 8 helpful
  15. Maya Castillo
    @mayac137
    in reply to @emberotter

    check power before blaming the driver. A PSU that's borderline or a daisy-chained PCIe cable can cause exactly this under load. if it's a desktop, use two separate PCIe power cables if teh card has two connectors.

    0 2 helpful
  16. Kai
    @emberotter

    wait wait does this also apply to linux?. bump. still happeinng with display for me

    1 5 helpful
  17. Priya Fischer
    @ping_pusher429

    oh ive been there lol some ppl raise TdrDelay in the registry to hide this, i wouldn't start there: it just gives the GPU longer to hang and doesn't fix anything lol Use it as a diagnostic at most, and remove it afterwards.

    40 0 helpful
  19. Maya Castillo
    @mayac137

    @ping_pusher429 what did u end up doing in the end

    0 5 helpful

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