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a flight sim crashes with dxgi_error_device_removed during changing graphics settings

dxgigame-crashgpunvidia17 replies · 478 views · started
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  1. Una Schmidt
    @heapnomad-3ep

    ugh. getting DXGI_ERROR_DEVICE_REMOVED in a flight sim, and now in a second game too, which makes me think its not a game problem.

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    Timeline: installed Aopen AK79D-400VN nVIDIA nForce Driver from NVIDIA, crashes started teh same night. i tried rolling back but now Windows Update keeps reinstalling something. Im starting to feel like Im fighting my own PC. Whats teh proper way to test this? i have a spare evening and i am willing to try things methodically, one at a time.

    my pc fans sound like a jet taking off but sure

    8
  2. Zoe Pereira
    @zoep314

    wait any overclock or undervolt, including on the VRAM?

    1 1 helpful
  5. Zoe Pereira
    @zoep314

    do a clean install of the driver version you trust: download it from the NVIDIA support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install, then test a co-op shooter for a few sessions before changing anything else. worked for me anyway 🤷

    2 2 helpful
  6. Zoe Pereira
    @zoep314
    in reply to @zoep314

    if it happens across multiple drivers and games, test the hardware: reseat the card, check teh PCIe power connectors, and try a stress test with temps logged 🔥 A card that only fails when warm is a classic pattern.

    4 0 helpful
  7. Ava S.
    @router_wrangler
    in reply to @zoep314

    came here to say exactly this. pro tip: write down what u change. i didnt and had to redo nvidia from scratch hope that helps :)

    1 0 helpful
  8. Zoe Pereira
    @zoep314
    in reply to @router_wrangler

    ahh classic DXGI_ERROR_DEVICE_REMOVED means teh GPU stopped responding and Windows reset it (TDR), sooo the game lost its D3D device. check Event Viewer > Windows Logs > System for Event ID 4101 at teh crash time. if you see it, its a GPU/driver reset, not a game file problem. hope that helps :)

    day one patch is bigger than the actual game, classic

    2 0 helpful
  10. Soren T.
    @soren.tanaka

    been there man to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. On Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No. lmk how it goes

    0 4 helpful
  11. Soren T.
    @soren.tanaka

    been there man have u checked your dxgi settings? mine were reset after an update. came here to say exactly this

    3 2 helpful
  12. Soren T.
    @soren.tanaka

    oh ive been there lol honestly just reset the cable and save yourself teh pain... came here to say exactly this good luck man!

    thinking

    5 7 helpful
  13. Zoe Pereira
    @zoep314

    honestly just reset teh extension and save yourself the pain

    2 2 helpful
  14. Hana Costa
    @hcosta
    in reply to @zoep314

    remove any GPU overclock and memory overclock. device removed errors are very sensitive to VRAM instability. if you used a tuning tool, reset it to defaults and also check that no profile reapplies at startup. good luck man!

    0 1 helpful
  16. Hana Costa
    @hcosta

    yeahhh look at teh game's own crash logs too 😭 many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET... hung usually means a timeout; removed can also mean teh card actually dropped off the bus, which points at power or the slot.

    0 1 helpful
  17. Soren T.
    @soren.tanaka

    everyone keeps saying this but nobody posts proof just my 2 cents

    9 11 helpful
  18. Una Schmidt
    @heapnomad-3ep
    in reply to @hcosta

    @hcosta dude it was the performance preset... reset the NVIDIA app to defaults and kept Aopen AK79D-400VN nVIDIA nForce Driver R3.13, no crashes since, even during changing graphics settings. owe u a beer 🍺

    0 1 helpful

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