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BEFORE I RMA THIS CARD: BLACK SCREENS STARTED THE SAME DAY AS A AMD UPDATE

Solvedamdblack-screengputdr8 replies · 363 views · started
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Accepted solution by Xavi Sato — oof some ppl raise TdrDelay in the registry to hide this. i wouldnt start there: it just gives the GPU longer to hang and doesnt fix…
  1. Chen Halvorsen
    @polar_loop

    ugh. okay, this is driving me nuts, black screen, fans ramp up, and about five seconds later Windows comes back like nothing happened... then this pops up:

    Its always while running a 3D benchmark. My small form factor PC is not overclocked and temps look normal in the vendor overlay. The only change i can point to is the Radeon HD 4800 series hotfix update from AMD. Ive already restarted a dozen times, obviously. Is there a log somewhere that tells me what actually timed out, or am i stuck guessing?

    0
  2. Tomas Reyes
    @binaryowl-1kk

    oof check power before blaming the driver. A PSU that's borderline or a daisy-chained PCIe cable can cause exactly this under load. if it's a desktop, use two separate PCIe power cables if teh card has two connectors. hope that helps :)

    0 2 helpful
  3. Tomas Reyes
    @binaryowl-1kk

    @xavis278 what did u end up doing in the end

    0 6 helpful
  4. Pia Walsh
    @tiny_builder

    If rollback doesn't help, do a clean install: download the driver you want first, disconnect from the internet so Windows Update doesn't push its own, boot into Safe Mode, run DDU (Display Driver Uninstaller), then install the downloaded package. Leftover profiles from older versions cause more of these than people think.

    2 0 helpful
  5. Xavi Sato
    @xavis278
    Accepted solution

    oof some ppl raise TdrDelay in the registry to hide this. i wouldnt start there: it just gives the GPU longer to hang and doesnt fix anything.. 😂 use it as a diagnostic at most, and remove it afterwards. lmk how it goes

    0 2 helpful
  7. Tomas Reyes
    @binaryowl-1kk

    ehh id actually do DDU first rather than a rollback... rollback keeps teh same leftovers around, and a clean slate tells u more. but hey ymmv

    5 0 helpful
  8. Tomas Reyes
    @binaryowl-1kk

    guys pls help my homelab box is officially haunted

    0 2 helpful
  9. Chen Halvorsen
    @polar_loop
    in reply to @xavis278

    @xavis278 holy cow it was the power cable. One daisy-chained cable on a hungry card 🤷 Swapped to two separate cables and the small form factor PC hasn't blacked out since. Lesson learned. thank u thank u thank u

    2 0 helpful

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