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rolled back ms52p/n v8.0 vga driver and still the control panel won't open? leftovers maybe??

Solvedddugpurollbackshuttle15 replies · 393 views · started
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Accepted solution by Jade Ziegler — If installing the older package over the top complains about a newer version, that's exactly the case for DDU. Installers refuse…
  1. Yusuf Pereira
    @ypereira

    guys pls help okay, help me do this properly :D my streaming PC has teh control panel wont open after a Shuttle update and Ive deicded to go back to teh previous driver.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    Ive downloaded DDU and teh older package. What exactly do i do, in what order, and how do i stop Windows from reinstalling teh new one behind my back? i have never used DDU before, so please assume i know nothing... i do have a USB stick and a second device to read instructions on while i work. pls help 🙏

    1
  2. Zane Novak
    @zane_ember

    ok but pro or Home edition? 😂 It changes how u block driver updates.

    0 1 helpful
  4. Sana A.
    @sana.alvarez32

    ok so roll Back is greyed out when Windows doesnt have the previous driver package cached, thats normal, not a sign anything is broken. you can see whats stored with pnputil /enum-drivers and remove a specific package with pnputil /delete-driver oemXX.inf /uninstall. lmk how it goes

    3 0 helpful
  5. Jade Ziegler
    @jade_lambda
    in reply to @sana.alvarez32

    been there man to stop Windows Update replacing it, use Device Installation Settings > No (System > About > Advanced system settings > Hardware) or teh Group Policy "Do not include drivers with Windows Updates" on Pro.

    1 0 helpful
  6. Rafa Halvorsen
    @rafa.halvorsen

    also lol i come back to this thread every week just for teh drama. this, so much this

    3 2 helpful
  7. Jade Ziegler
    @jade_lambda

    Sequence that works: 1) download the older package from the Shuttle support page and DDU, 2) disconnect the network, 3) boot into Safe Mode (Settings > Recovery > Advanced startup > Troubleshoot > Advanced options > Startup Settings), 4) run DDU, choose Clean and restart, 5) install the older package, 6) reconnect.

    0 1 helpful
  9. Rafa Halvorsen
    @rafa.halvorsen

    been there man for me it was the thermal paste... swapped it and boom, fixed lmk how it goes

    2 2 helpful
  10. Aiden
    @kernel_tinker

    nah tbh idk man that sounds like bad advice tbh but hey ymmv

    15 0 helpful
  12. Lina F.
    @embernomad

    yeahhh DDU isnt dangerous if u use it as intended, in Safe Mode, with a restore point first. The real risk is running it in normal mode with the network on and letting Windows race you to install a driver mid-celanup. hope that helps :)

    0 1 helpful
  13. Jade Ziegler
    @jade_lambda
    Accepted solution

    If installing the older package over the top complains about a newer version, that's exactly the case for DDU. Installers refuse downgrades but are fine on a clean system.

    0 2 helpful
  15. Lina F.
    @embernomad

    have u checked ur rollback settings? mine were reset after an update

    0 0 helpful
  16. Yusuf Pereira
    @ypereira
    in reply to @jade_lambda

    @jade_lambda Did it exactly in that order with the network unplugged. Old driver installed, the control panel wont open is gone, and Windows hasnt touched it in a week. Thank u! thank u thank u thank u

    5 0 helpful

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