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compatibility error installing forceware driver: what the installer isnt telling you

Solvedcompatibilitygpuinstallnvidia24 replies · 421 views · started
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Accepted solution

by DarioJump to the reply

as a last resort you can extract the package and install the INF manually: Device Manager > Update driver > Browse my computer > Let me pick > Have Disk, or pnputil /add-driver <path>\*.inf /install. if the INF doesnt list ur hardware ID, though, dont force it. hope that helps :)

  1. Priya
    @priya_binary

    im literally losing my mind here this is so frustrating. Im trying to update teh graphics driver on my office PC, and teh official installer fails immediately:

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    "Not compatbile with this version of Windows." Windows Update says I'm fully up to date. The Forceware Driver page supports Windows XP, Windows 2003 64-bit 😤 Is teh installer checking something besides teh OS version? I feel like I'm missing smth obvious. I even tried downloading it on another computer and copying it over, just in case teh file was corrupted. Same error, same instant failure. I am honestly running out of ideas. thx in advance!!

    3
  2. Arjun Halvorsen
    @polarotter-3mp

    that error is often misleading. installers check the GPUs hardware ID against their INF file, not just the OS. open Device Manager > Display adapters > Properties > Details > Hardware Ids and compare 😭 if you grabbed the desktop package for a laptop GPU (or vice versa), youll get this exact msesage.

    4 0 helpful
  3. Yara
    @ember_probe

    hmmm check ur Windows build with winver... newer driver packages can require a minimum feature update... if you're on an old build, install the pending feature update first and try again. good luck man!

    8 0 helpful
  4. Lars
    @vector_shed

    Make sure you picked teh right architecture and the right OS family. A package meant for a different Windows edition, or a server/workstation branch, will refuse with the same generic text.

    2 1 helpful
  5. Arjun Halvorsen
    @polarotter-3mp

    ok so same issue here on my second monitor setup.. :D no idea whats going on

    0 1 helpful
  6. Noah Wolfe
    @quiet_monk-1ms
    in reply to @polarotter-3mp

    ahh classic have u checked your windows settings? mine were reset after an update. my work pc is officially haunted hope that helps :)

    7 3 helpful
  7. Noah Wolfe
    @quiet_monk-1ms

    @vector_shed did u ever fix it?

    0 14 helpful
  9. Bram Arslan
    @bram.arslan

    ahh classic run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if the installer fails on every version. A damaged component store can break driver installers in odd ways.

    rgb adds +10 fps everyone knows that

    2 1 helpful
  10. Dario
    @dario_silicon

    ok so my mac is officially haunted any ideas??

    4 1 helpful
  13. Juno Iqbal
    @junoi192

    hmmm have u checked ur nvidia settings? mine were reset after an update

    4 0 helpful
  14. Lars
    @vector_shed

    ok so some laptops use OEM-customized drivers (common on hybrid graphics). in that case get the driver from the laptop makers support page, or use the generic NVIDIA package only if it explicitly lists mobile GPUs. hope that helps :)

    21 0 helpful
  15. Dario
    @dario_silicon
    Accepted solution

    as a last resort you can extract the package and install the INF manually: Device Manager > Update driver > Browse my computer > Let me pick > Have Disk, or pnputil /add-driver <path>\*.inf /install. if the INF doesnt list ur hardware ID, though, dont force it. hope that helps :)

    0 4 helpful
  16. Juno Iqbal
    @junoi192
    in reply to @dario_silicon

    idk man that sounds like bad advice tbh. which version are you on? just my 2 cents

    have u tried turning it off and on again (im only half joking)

    2 0 helpful
  17. Jade D.
    @vectortinker

    also lol page 1 lets gooo

    1 2 helpful

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