Roll Back Driver is greyed out and NVIDIA GeForce RTX 3080 12GB Graphics Driver 511.17 broke my streaming PC

ddugpunvidiarollback6 replies · 240 views · started
  1. not gonna lie this is driving me nuts after installing NVIDIA GeForce RTX 3080 12GB Graphics Driver 511.17 Ive had teh screen resolution reset on my streaming PC. Fine, Ill just roll it back. Except teh Roll Back Driver button is greyed out, and when i uninstalled it Windows put a driver back on its own, i keep getting this:

    USB Audio Device Properties

    USB Audio Device Properties
    Device status:
    This device cannot start. (Code 10)
    
    {Operation Failed}
    The requested operation was unsuccessful.
    

    Ive heard of DDU, but people say its dangerous and other ppl say its teh only correct way. I just want to go back to the driver that worked yesterday. Whats the right sequence?

    5
  2. wait is a black screen with audio present in Safe Mode too?

    windows update said 'this will only take a moment' 3 hours ago

    3 1 helpful
  3. yeah so in Safe Mode everything looks normal, but that uses the basic display driver anyway. hope thats enough info 😅

    14 1 helpful
  4. oof roll Back is greyed out when Windows doesn't have teh previous driver package cached. that's normal, not a sign anything is broken. u can see what's stored with pnputil /enum-drivers and remove a specific package with pnputil /delete-driver oemXX.inf /uninstall. fingers crossed 🤞

    6 2 helpful
  5. hmmm sequence that works: 1) download the older package from the NVIDIA support page and DDU, 2) disconnect teh network, 3) boot into Safe Mode (Settings > Recovery > Advanced startup > Troubleshoot > Advanced options > Startup Settings), 4) run DDU, choose Clean and restart, 5) install the older package, 6) reconnect. good luck man!

    0 5 helpful
  6. oof exact same thing happened to my laptop last month hope that helps :)

    6 0 helpful

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