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Compatibility error installing Radeon Adrenalin Graphics Driver: what the installer isnt telling you

amdcompatibilitygpuinstall7 replies · 335 views · started
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  1. Arjun Brandt
    @socketlab

    Short version: Radeon Adrenalin Graphics Driver won't install.

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    Longer version: my laptop came with a manufacturer-customized graphics driver. i wanted teh newer one from AMD directly. Every installer i try says it's incompatible with my Windows. Is teh laptop maker locking this down, or is my Windows install broken? i would really prefer not to reinstall Windows just to update one driver. If there is a way to check what the installer is actually comparing, i would love to know it. im about to throw this thing out the window lol

    1
  2. Erik Nakamura
    @erik_packet

    that error is often misleading... installers check teh GPUs hardware ID against their INF file, not just the OS. open Device Manager > Display adapters > Properties > Details > Hardware Ids and compare, if you grabebd teh desktop package for a laptop GPU (or vice versa), youll get this exact message. lmk how it goes

    7 0 helpful
  3. Bram Okafor
    @bram.okafor

    for me it was the settings. swapped it and boom, fixed

    1 3 helpful
  4. Kenji P.
    @regex_builder657

    Run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if the installer fails on every version 😂 A damaged component store can break driver installers in odd ways.

    0 3 helpful
  6. Fenna Alvarez
    @fenna.alvarez88

    oof came here to say exactly this... pro tip: write down what u change. i didnt and had to redo amd from scratch

    6 2 helpful
  7. Bea A.
    @uplinkgremlin
    in reply to @fenna.alvarez88

    make sure you picked the right architecture and the right OS family. A package meant for a different Windows edition, or a server/workstation branch, will refuse with teh same generic text. good luck man!

    37 0 helpful
  8. Arjun Brandt
    @socketlab
    in reply to @uplinkgremlin

    @uplinkgremlin i was using the desktop package on a laptop GPU. grabbed the right one from teh AMD supprot page and it installed fine, feel a bit silly but happy.

    15 tabs open and chrome ate all 32GB of ram again

    27 0 helpful

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