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HOW DO I PROPERLY UNDO A BAD HD GRAPHICS DRIVER UPDATE? DDU, ROLLBACK, OR BOTH?? ugh

Solvedddugpuintelrollback16 replies · 338 views · started
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Accepted solution by Idris Koch — if installing the older package over the top complains about a newer version, that's exactly the case for DDU. installers refuse…
  1. Tariq D.
    @tariq_quartz

    help!! okay, help me do this properly, my gaming desktop has a black screen after login after a Intel update and Ive decided to go back to teh previous driver.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    ive downloaded DDU and teh older package. what exactly do i do, in what order, and how do i stop Windows from reinstalling the new one behind my back? i have never used DDU before, sooo pls assume i know nothing... i do have a USB stick and a second device to read instructions on while i work.

    1
  2. Greta L.
    @gretal195

    is the page goes completely blank present in Safe Mode too?

    2 2 helpful
  3. Tariq D.
    @tariq_quartz
    in reply to @gretal195

    in Safe Mode everything looks normal, but that uses the basic display driver anyway. sorry for the wall of text lol

    2 6 helpful
  7. Greta L.
    @gretal195

    ok so before all that, create a retsore point: Checkpoint-Computer -Description "before DDU" in an admin PowerShell, or via System Protection. Cheap insurnace.

    2 0 helpful
  8. Rowan Dalton
    @rowan.dalton24

    lol same thing happened to me to stop Windows Update replacing it, use Device Installation Settings > No (System > About > Advanced system settings > Hardware) or the Group Policy "Do not include drivers with Windows Updates" on Pro. good luck man!

    thumbsup

    1 0 helpful
  9. Pia Schmidt
    @kernelmonk

    been there man roll Back is geryed out when Windows doesnt have teh previous driver package cached. Thats normal, not a sign anything is broken. You can see whats stored with pnputil /enum-drivers and remove a specific package with pnputil /delete-driver oemXX.inf /uninstall.

    7 0 helpful
  11. Ash Tanaka
    @asht420

    oh ive been there lol DDU isnt dangerous if you use it as intended, in Safe Mode, with a restore point first. The real risk is running it in normal mode with the network on and letting Windows race you to install a driver mid-cleanup.

    3 1 helpful
  12. Omar B.
    @omarb861

    uhh which version are you on?

    14 0 helpful
  13. Greta L.
    @gretal195

    sequence that works: 1) download teh older package from the Intel support page and DDU, 2) disconnect teh network, 3) boot into Safe Mode (Settings > Recovery > Advanced startup > Troubleshoot > Advanced options > Startup Settings), 4) run DDU, choose Clean and restart, 5) install the older package, 6) reconnect.

    thumbsup

    2 0 helpful
  14. Idris Koch
    @cobalt_pilot-3bl
    Accepted solution

    if installing the older package over the top complains about a newer version, that's exactly the case for DDU. installers refuse downgrades but are fine on a clean system.

    1 3 helpful
  15. Liv R.
    @lrossi

    hmm idk idk man that sounds like bad advice tbh just my 2 cents

    0 9 helpful
  17. Tariq D.
    @tariq_quartz
    in reply to @cobalt_pilot-3bl

    @cobalt_pilot-3bl omggg the pnputil tip was gold. Deleted the new package from teh driver store and Windows stopped reinstalling it. My gaming desktop is back to normal. thank u thank u thank u

    mindblown

    0 2 helpful

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