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i reinstalled a flight sim three times before realizing it was the geforce graphics driver

Solveddxgigame-crashgpunvidia15 replies · 463 views · started
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Accepted solution by Nico — ahh classic to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration Administrative…
  1. Lea Dalton
    @stacksmith-vo

    guys pls help i lost a ranked match to this today, so forgive the tone. a flight sim hard-freezes during a cutscene and then i get this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    it says the device was removed. removed! two weeks ago i had zero crashes. in between, the only change was the GeForce Graphics Driver update. my friends on the same game with different cards are fine. what does this error actually mean and how do i prove whether it's teh driver or my card? seriously need help here 😭

    2
  2. Aiden O.
    @aiden_patch

    ok but any overclock or undervolt, including on the VRAM? ??

    windows update said 'this will only take a moment' 3 hours ago

    3 0 helpful
  4. Tariq Larsen
    @tariq.larsen84

    hmmm remove any GPU overclock and memory overclock. Device removed errors are very sensitive to VRAM instability. If u used a tuning tool, reset it to defaults and also check that no profile reapplies at startup. lmk how it goes

    3 0 helpful
  5. Elena Rahman
    @elena_mutex

    yeahhh look at the games own crash logs too. many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET... hung usually means a timeout; removed can also mean the card actually dropped off the bus, which points at power or the slot.

    1 4 helpful
  7. Lars N.
    @cron_works

    guys pls help spent 3 hours on 388.31 and im still not done

    2 3 helpful
  8. Lars N.
    @cron_works

    hmmm dumb question but how do i even check teh extension. exact same thing happened to my desktop last month

    2 0 helpful
  9. Jade
    @jnolan

    ok so try turning off teh cable first, fixed it for me hope that helps :)

    0 6 helpful
  10. Tariq Larsen
    @tariq.larsen84

    mods can we pin this thread. dumb question but how do i even check the thermal paste :)

    5 0 helpful
  11. Tariq Larsen
    @tariq.larsen84

    ok but any update on this?... for me it was the cable, swapped it and boom, fixed ??

    1 0 helpful
  13. Lars N.
    @cron_works

    hmmm if it hpapens across multiple drivers and games, test the hardware: reseat the card, check teh PCIe power connectors, and try a stress test with temps logged. A card that only fails when warm is a classic ptatern. fingers crossed 🤞

    my pc fans sound like a jet taking off but sure

    1 0 helpful
  14. Freya
    @cachelab
    in reply to @cron_works

    DXGI_ERROR_DEVICE_REMOVED means teh GPU stopped responding and Windows reset it (TDR), so the game lost its D3D device. check Event Viewer > Windows Logs > System for Event ID 4101 at the crash time xD if u see it, it's a GPU/driver reset, not a game file problem. lmk how it goes

    39 5 helpful
  15. Nico
    @nico_cron
    Accepted solution

    ahh classic to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates... on Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No.

    2 4 helpful
  16. Lea Dalton
    @stacksmith-vo
    in reply to @nico_cron

    @nico_cron Blocked driver updates in Windows Update, DDUd, installed the previous NVIDIA driver, a flight sim has been stable for a full weekend. Thank u all!

    2 0 helpful

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